The circumstances of my trip were sad, but it seemed like the staff I spoke to cared enough to want to cheer me up. I booked my room expecting just a run-of-the-mill experience and I got so much
more! Late at night I found myself wandering. I went to the front desk and a gentleman named Will was there. He talked to me like we had been friends for years and talking to a compassionate stranger made me feel so much better!!! Will treated me with such kindness! He really cared that I had everything I needed. He clearly has pride in his job, something I don't see very often. This guy deserves a raise, for sure. Trust me IHG, you can't lose him!
As for my room, it was lovely and huge, especially as I was by myself. I am sad that I didn't even get to try the pool and fitness center! This hotel feels like it has everything and I can't wait to stay there again! [Less]