 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience 4.4
89%
Recommend This Property
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Great Location, but Poor Management
ByDelaRod32
August 06, 2022
Amazing location only steps from PNC Bank Park and the Riverwalk. However, the property is poorly managed.
In just two days we experienced:
-A 2 hour delay in checking into our room
-Keys not working properly
-Midnight fire alarm (accidentally set off my facilities staff) that required us to evacuate to the city streets in our sleepwear.
We will find somewhere else to stay next time we are in town!
Random night in the burgh
ByTampaBay813
August 05, 2022
Great location, simple hotel. Its a place to sleep and easy to find. Breakfast in the AM isnt great but better than nothing. 3.5/5
Too expensive for the area
Bygst21
August 04, 2022
This hotel is nice enough, but definitely not worth the price. We've stayed at other hotels near PNC Park that were more affordable, had better parking, and actually bothered to maintain their breakfast areas. Definitely not recommended!
Anniversary Reward Stay
ByECPCEP
August 02, 2022
I understand I redeemed my anniversary credit for the stay, but I earned this reward. My room located on the second floor with the view of a brick wall of the adjacent building instead of a higher floor with a view of the Pittsburgh skyline. I booked this room in early April and hoped I would have received a better location.
GeeT location
ByNancyH5
August 02, 2022
Great location Great staff
Definitely stay here again.
Great location!
ByJo423
August 02, 2022
This is a very nice place to stay on the North Shore of Pittsburgh. It’s always clean , and the staff is so nice. A great breakfast is offered at no extra charge. Parking is so close!
Comfy bed and great breakfast.
Byamprice3
July 31, 2022
Hotel was very clean. Room was comfortable in all respects. Roomy bathroom and excellent products for use. Breakfast menu fits everyone’s preferences and a convenient and comfortable place to eat. The staff is very accommodating and friendly. I had a very positive experience.
Terrible front desk and check in time
ByJk4223
July 24, 2022
The hotel location is great. The front desk staff was not good. The check in was over 2 hours late. They staff was rude and the staff was cursing after we walked away towards the elevators. They were very unprofessional.
Convenient location
ByJosmit23
July 23, 2022
A convenient location to Heinz Stadium, PNC Park, etc.
Stayed here awaiting surgery
ByItsdenice
July 20, 2022
The room and hotel is very clean. My husband and I stayed here while I was awaiting back surgery. My husband kept busy walking through town as the location is perfect for restaurants and entertainment. The Staff was friendly. We would recommend.
Comfortable bed
ByLeo34
July 18, 2022
Good location, comfortable bed, bathroom clean, however the gym didn’t have towels and water. Quick check-in and easy check out.
Understaffed for a holiday weekend
ByAnnika23
July 11, 2022
This was the 4th of July weekend and the hotel was greatly understaffed. Only one person at the front desk and the line to check in was out the door after the baseball game. Rooms were not ready to check in prior to the game. The room was clean when we did get in. Ask for a room away from the highway if available because there is no soundproofing and you will hear cars all night long.