 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Best of 3 hotels stayed at during recent SW journey!
Byskylar0201
July 06, 2022
I only gave the breakfast choices a 3 star, because I didn't partake in the breakfast, I didn't get up in time ( late arrival the night before--I do wish all Holiday Inn Express locations had longer hours for their breakfast hours ) but everything else here was superb!
When I arrived, the front desk clerk was prompt and courteous with the check-in ( didn't get her name, but she had a support dog? ) with her, and she also gave me great pointers on where to eat ( Mel's Diner was the best! ) and any questions I had about the room, services, etc she answered both professionally, and in a friendly manner.
Next time I am in central CA, definitely staying at this property again--just hope the same desk clerk is working there :-)
Safe and secure
ByRico6061
July 04, 2022
I stayed at this hotel in Sacramento CA. Security was on point constantly roaming the property. All the doors were locked, and stairwells were closed. The only way to gain access was to either have a key or go to the front desk.
Clean, Comfortable Stay
ByPahrman
June 28, 2022
The property was easy access from the freeway. The rooms are newly renovated. The staff was very friendly, helpful, and accommodating.
Great service
Bymayyours80
June 22, 2022
Great service and Location to my destination. Easy access as well
Disgusting and dirty
ByJordynn
June 10, 2022
I stayed here with my one year old daughter I felt so bad. The room was absolutely disgusting. Upon entering the room we noticed the sink had literal dirt in it. It looked like someone dumped dirt in the sink. It was so strange. We let the staff know and he sent the cleaning person to clean it. Next we noticed the tub had someone else’s hair all in it and dirt just sitting all on the bottom of the tub. It was literally so gross. The bed had specks of dirt on it like the sheets hadn’t been changed. I let the person at the front knows tue next morning again everything that we experienced and she said she would let her manager know and her manager would contact me…still have not heard from the manager. This room was not worth a penny I was literally so disappointed and disgusted staying here. Would not recommend too to anyone.
one nite stay
ByIGH pt king
May 22, 2022
again another property being renovated. i am inconvenienced for no future benefit as i will never be back in this area. took forever to check in with only one older man at desk who was S L O W E R than slow . pool was so gross i was afraid to go in. filthy with mold growing on bottom etc. it should be closed by health dept.
Great staff and nice room
Byhate reviews
May 06, 2022
All was fine until we realized we had a room in the front that faced the interstate. Ask to stay in the rear rooms.
NOT A GOOD EXPERIENCE!
Byhomebound2021
April 30, 2022
Hotel is in the process of being remodeled NOT "Recently remodeled and just like new" as described by the reservations agent over the phone. Rude staff, safety hazards (loose rugs instead of carpet in hallways) shower and some lights did not work, no vending machine even though there is a sign with an arrow indicating there is one. After our stay I called the manager twice to voice my safety concerns but never got a call back.
Freeway noise is LOUD
ByNancy575
April 27, 2022
Located just steps away from a busy freeway. Very loud!
Mean front desk man
ByNonprofit employee
April 26, 2022
When trying to add another night, he insisted the rate for the first night I booked months ago needed to also have a rate increase. He proceeded to yell at me over the phone. I don't appreciate being yelled at when trying to patronize a business. Will not be returning.
Reset crew
ByYellowtail
December 13, 2021
Close to freeway
Easy parking and golf course is clost
Overall Great Business Stay
ByRested
December 13, 2021
The hotel is located in an obviously economically depressed area. However, the hotel property is clean and I had no issues with security. The room, though dated, was clean and the bed was good, though a little firm for my taste. The breakfast buffet was good, with a good variety and some different selections each day. I was disappointed that they advertised an evening reception/happy hour, but they no longer do this due to COVID (but the breakfast buffet is still okay?).
My room was dated with mustard colored walls and burgundy carpet, and an older TV that you had to directly enter channel numbers. However, there were supplies staged in the parking lot and it looked like they were in the process of updating.