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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 872 reviews
84%
Recommend This Property

Ratings Breakdown

872reviews

  • 5 Stars
    488
  • 4 Stars
    211
  • 3 Stars
    85
  • 2 Stars
    33
  • 1 Stars
    55

Friendly Staff

By

December 14, 2017

platinumelite

My experience with this hotel is highlighted by the front desk person. He greeted me by my IHG status and thanked me for booking the hotel. The front desk gentleman also guided me to find a parking spot for me in the overcrowd parking garage.
I used to stay in the other Holiday Inn Express, South, which has a beautiful view of the runway of the airport. This time I booked this hotel. I am very happy with the selection because this hotel is very close to the airport. I can rest faster once I get out of the airport. When I leave, it is much faster to go back to the airport. The room service staff was very nice to me by gave us greeting. The little disappointment is the breakfast buffet area that the trash bin was so full that customer cannot put anymore trash in it. I had to put the trash on top of the trash container. Finally one person put her hand to press down the trash to compact it for other to put trash in. I thought that she may be better to empty it out and put in a new trash bag. But it is just very minor concern.

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