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Rated 3.9 out of 5 by 261 reviewers.
Rated 4.0 out of 5.0 by Comfortable and great service This was a very good hotel, with excellent location and friendly staff. The breakfast was limited but adequate for the day. July 6, 2014
Rated 5.0 out of 5.0 by Excellent accommodations This is our second visit to this particular hotel and we returned because of the top rate experience we had on our first visit. Location is good and we will certainly be back. July 5, 2014
Rated 5.0 out of 5.0 by Good location and clean hotel The hotel was convenient to walk to most of the attractions in Toronto. The staff was friendly and very helpful and the hotel was clean. We enjoyed the breakfast. July 5, 2014
Rated 5.0 out of 5.0 by Great pricing, great experience The Holiday Inn Toronto Downtown is in a premier location for all of the different events and attractions that Toronto has to offer. The pricing is great, the service is great, and the continental breakfast is always delicious. Every time I stay in downtown Toronto I use this hotel as it always meets high expectations. July 4, 2014
Rated 4.0 out of 5.0 by A few suggestions Was very satisfied with this hotel. Great location and good value. The breakfast selection was huge. The air conditioning in the room though blasted air right next to my bed and I had to keep turning the fan off and on because I would get too cold. No temperature control, just a fan with 3 levels and a hot cold setting. Also I think your guests would really appreciate a mini fridge in the room. There is a perfect spot right under the tv - a dresser with drawers on one side. The other side is just a big space with no drawers that's perfect for a fridge July 2, 2014
Rated 5.0 out of 5.0 by Excellent service and staff The staff and service at this hotel was totally unexpected. Each and every front desk person, cleaning person and breakfast room employee was attentive, friendly and made sure that I was enjoying my stay and that I had everything I needed. The room was comfortable, had a window that opened and was very clean. It is centrally located in the downtown Toronto area and a short walk to the streetcar. The price was very reasonable. My only suggestion would be to update some of the furniture (lobby) and increase the area for the breakfast - I will stay there again on my visit to Toronto. July 2, 2014
Rated 2.0 out of 5.0 by In need of a face lift and improved HVAC systems. While we expected the room to be on the smaller size given its downtown location, we also found that the rooms were in need of a face lift. The furnishings were worn and the bathrooms dull and small. We were also disappointed that the rooms did not come equipped with a fridge as in other locations. The fee of $10.00 seemed to be a bit of a money grab. We also had a hard time sleeping because the air conditioning fan was quite loud and it was either too hot when it was off or too cold when it was on. It seemed that a new system would provide improved comfort overall. We also found the elevators to be a bit shabby and very, very slow. It was apparent that they were original and in need of upgrade perhaps. Finally, while the available breakfast items were the same as in other locations. The breakfast area was very cramped and made getting food almost impossible. Overall, we were very disappointed and felt the property did not live up to Holiday Inn Express standards that we have experienced elsewhere. July 1, 2014
Rated 5.0 out of 5.0 by Nice place to stay This was a very nice Holiday Inn express. There was a little normal wear and tear but otherwise a very clean and friendly place. Breakfast was good too. June 29, 2014
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