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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 360 reviews
89%
Recommend This Property

Ratings Breakdown

360reviews

  • 5 Stars
    197
  • 4 Stars
    102
  • 3 Stars
    35
  • 2 Stars
    15
  • 1 Stars
    11

none

By

July 10, 2016

club

Hotel looked lovely upon arrival, parked in disabled right out front , on entering Hotel it looked very nice and was cool, but on going to bed it was very noisy from room above us well into the night,
evening meal from restaurant not very palatable also had to go out to buy my Grandson something to eat as they had no pasta available , nice hotel but if i had been staying any longer would really have complained, but good value and good to be so near Legoland

Posted byCustomerCare
July 20, 2016
Dear Cotgrave_psycho, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our hotel to be nice. However, we would like to apologize for the inconvenience caused by the noise level and for the less than satisfactory dining experience you had during your visit. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to the appropriate departments for evaluation. We value you as an IHG Rewards Club member and hope to have another opportunity to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService
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comfortable bed

By

July 07, 2016

club

bed was great, very comfortable, not too soft or hard, pillows were also great

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Pleasant overnight stay

By

July 06, 2016

Nothing to complain about. Not the biggest breakfast buffet we've seen, but adequate.

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excellent place to stay

By

July 02, 2016

The staff were attentive and very friendly. All our requests were dealt with in a quick and accurate manner and exceeded our expectations for a hotel in this price bracket.

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Holiday inn Windsor

By

June 29, 2016

club

Very nice location, close to Windsor. Standard Holiday inn Express, Efficient clean and attentive Staff. Few things missing like no luggage rack available, Only one PC available, no business centre available.
Breakfast could be less heavy, more varied.


Will consider this hotel again next year.
Prices probably due to demand from Ascot.

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设施很好,人文关怀欠缺

By

June 22, 2016

club

酒店设施很好,房间干净,提供WiFi,连接速度很好,唯一的不方便之处是没有提供转换插座,幸亏卫生间有剃须使用的插座,可以满足中国顾客的需求,但是很不方便。因为无法使用iPad充电工作。
总台的服务员不能提供顾客额外的帮助,人文关怀不够,顾客没有体验到宾至如归的感觉!

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A hotel stay

By

June 22, 2016

club

Fine hotel. Practical for Windsor, though expect 10/15 minutes walk to the riverside (though shopping / food places are also closer)

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Superb service from all staff members

By

June 21, 2016

club

From the moment we arrived (4 rooms booked) the staff couldn't have been more courteous or helpful. Nothing was too much trouble.

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Excellent hotel

By

June 20, 2016

We have stayed at this hotel many times, so it is about time I gave it a review! Excellent hotel, clean and well located with friendly and helpful staff. Car park can be a bit tight, and fills up quickly and the charge is a bit high, but there is parking available round the corner on the road for free.
Breakfast is the usual HI Express fare, but perfectly adequate.
A well liked hotel, and recommended.

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Friendly staff, clean room

By

June 15, 2016

club

Great hotel, met all expectations! Nice and close to the town centre.

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Ideal stay for one night away

By

June 14, 2016

We stayed here for one night in Windsor and by comparison to other hotels, the price was very reasonable. The rooms were comfortable and clean, although the duvets weren't wide enough and the pillows a bit flat. Breakfast was ok, the cooked choice could have been better but I wasn't too fussed. Overall, a good stay and I would recommend this hotel.

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Good location and great value

By

June 10, 2016

club

We stayed here on a recent visit to Windsor Racecourse. Ideally located for that really with just a short taxi ride needed. Staff were friendly, hotel was clean throughout and the breakfast was sufficient. All that was needed for a 1 night stay.

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