I travelled with 4 senior women on a shopping get away to the mainland. We were treated royally by the fabulous staff. In the evening we wanted to play cards but were short 2 chairs in our suite, so[More] I called the front desk. Two more chairs were up in our room in less than 10 minutes. No questions asked. The front desk staff helped us with directions to the store we were looking for and even suggested a route with less traffic. Great customer service.[Less]
Best value for the money
Due to the nature of my job I spend one or two days a week in a different hotel so you can say I'm a hotel guru , we've chosen this hotel based on word of mouth to celebrate our daughters birthday ,[More] unbelievable experience check in took 3 minutes , friendly reception makes you feel you own the place , staff were very well trained to make guests feel welcome , the room was flawless very clean and fresh , beds were very comfortable premium TV channels and excellent free wifi
we enjoyed the indoor pool and hot tub late in the evening as the pool open till late hours , we had our celebration in an adjacent restaurant just a walk distance from the hotel where many dinning and interntainment options were available , next morning we enjoyed an early swim and workout in the gym then had a fresh hot free restaurant style breakfast.
Overall excellent experience , I liked the fresh free coffee that is available 24hours , the smiles and friendliness of all employees and ofcourse the price.[Less]
Location, cleanliness, and breakfast can't be beat![Less]
Very servicing staff.
Value for the money.[Less]
Good location, comfortable beds and quiet room. Staff was very friendly.[Less]
My stay was less stressful because of the assistance of the friendly staff. They facilitated a late check out which was immensely helpful. Thank you Eri at the front desk![Less]
Fun in Canada
From the moment we walked in we were greeted by a very friendly staff. Upon check-in, the attendant offered us a map and a fantastic place for dinner. Breakfast was great the next morning as well as[More] a quick dip in the hot tub. No need was too small for the staff and we enjoyed a five star experience.[Less]
Great staff and service!
I recently spent 10 nights at the Holiday Inn Express Surrey and I was impressed with the hotel and especially the staff. Andy (front desk) went out of his way to be courteous and helpful throughout[More] my stay. Other front desk and housekeeping staff also very friendly and a refreshing change from some other hotels. Beds were very comfortable and the entire hotel was very clean! Well done HIE Surrey![Less]
This was a quiet place in a busy centre of Surrey. Great staff willing to go above and beyond for its guests. Will stay again.[Less]