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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 957 reviews
93%
Recommend This Property

Ratings Breakdown

957reviews

  • 5 Stars
    630
  • 4 Stars
    219
  • 3 Stars
    54
  • 2 Stars
    36
  • 1 Stars
    18

Great location near the Metro

By

July 25, 2017

Within walking distance from the Crystal City and Pentagon City Metro Stations. Also, many restaurants and shopping within walking distance as well.

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Nice hotel

By

July 25, 2017

club

I enjoyed my stay at this hotel. The Starbucks inside the hotel was a plus. The underground shops and eatery were a plus as well. The bed was comfortable and I slept well.
The top white covers had small stains on them. I was told that the washing machine does this to the covers. The staff tried to fix the problem and I appreciate that. The house keeping staff brought me another cover and stains was on it as well. Need new washing machines. Other than that I enjoyed my stay. Would stay here again because the stains on the covers from the washing machine can be fixed.

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Great service and excellent rooms and facilities

By

July 24, 2017

club

Spent 4 nights at the Crowne Plaza Washington Nat'l with friends and family for sightseeing trip to D.C. and had great stay at this hotel. Staff was friendly and professional. The rooms were clean and comfortable and the shuttle service was very efficient. Looking forward to my next stay here next time I'm in D.C.

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Excellent location without the cost of downtown

By

July 23, 2017

club

Room in DC were booked and/or expensive. I've never stayed in Crystal City before, but was pleasantly surprised. Hotel room was quiet so I slept well!

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Clean, quiet, convenient location.

By

July 20, 2017

club

Excellent night stay! The only thing I noticed to be improved were better pillows, but that is difficult to please everyone.

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Washington DC Stay.

By

July 19, 2017

I liked the welcoming staff and quality of the room.

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Great service

By

July 19, 2017

It was wonderful. I would definitely recommend this property.

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Great airport hotel

By

July 19, 2017

platinumelite

I stay here whenever I'm in DC. It's close to everything including the Metro and has everything you need in a hotel and everything else is in walking distance.

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clean and crisp

By

July 18, 2017

club

Clean and comfortable. fast shuttle service to the airport. compact and accessible.

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July Stay

By

July 18, 2017

Front desk staff at checking and checkout very helpful. Location convient to my work location.

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Business Trip

By

July 17, 2017

Good stay. Close to Metro. Seems like most places around the hotle closed around 8pm but i did not do too much exploring.

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Comfortable hotel stay!

By

July 17, 2017

club

Stayed four nights in July at the Crowne Plaza Washington National Airport. This hotel location was very convenient to the airport, Metro, and restaurants. The hotel was very clean and comfortable. Hotel staff were personable and polite. They were very helpful. Rooms are quiet and comfortable. Shower was nice and warm. Air conditioner was quiet and kept the room nice and cool. I will stay here again in the future.

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