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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 856 reviews
93%
Recommend This Property

Ratings Breakdown

856reviews

  • 5 Stars
    561
  • 4 Stars
    199
  • 3 Stars
    47
  • 2 Stars
    31
  • 1 Stars
    18

Great location; so-so hotel

By

April 25, 2017

club

The hotel room was small but clean. The front desk staff was very nice and having a Starbucks inside was great. I think the hotel used very cheap cleaning products because my family ended up with contact dermatitis, which led to itching all night and watery eyes making it difficult to fall sleep. When I got up to shower I noticed the shower still had a used bar of soap in it which is pretty disgusting. The soap was on the top shelf in the shower so I can see how it might be overlooked but nonetheless disgusting. The walls were also very thin. I could hear my neighbors most of the night and next morning. My neighbor must have been having allergies as I could hear him blow his nose a lot. The area was great but I will be looking for another hotel in this area in the future.

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Last minute reservation

By

April 25, 2017

platinumelite

I booked this room on the flight to DC. Due to sudden changes in plans. Ease of use of the website was great and being an IHG priority club member expedited the process. I am very happy customer.

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Good people running a good hotel

By

April 21, 2017

club

The staff will go above and beyond to make sure you are happy - what is not to like. Give the relatively lower cost of our stay compared to hotels in the area, I feel we suffered no loss in quality of stay. The on-site Starbucks was a real treat - and the staff there were attentive to the often complicated drinks required by my picky family.
Breakfast was plentiful and rather good; you could easily load up at breakfast and not need to eat again until the evening.
In terms of location, it is within walking distance of many great restaurants and the staff are happy to give you suggestions based on your preferences.

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空港だけでなく街へも便利

By

April 21, 2017

club

観光で訪れましたが、帰国の出発が朝早かったので、こちらに滞在しました。
ホテルの周りも買い物できる場所が多く、綺麗な場所でした。
客室のバスタブの排水溝がずっと詰まった状態だったのだけが玉に瑕ですが、部屋も広くベッドもふかふかで大変快適でした。

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Convenient and excellent service

By

April 19, 2017

Very impressed with this hotel. Very easy to get to, with free shuttle service from airport and metro. Great hotel with excellent and friendly service.

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Enjoyable impromptu stay in Arlington

By

April 16, 2017

club

We needed a room during a busy vacation week, and found this hotel on the same day that we needed it. They were able to provide two rooms relatively close together, and the price was affordable, for the area.

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clean room

By

April 15, 2017

club

the hotel has good condition and clean room and bathroom is also clean. There is a starbucks so I have a good chance to have fresh coffee and bagels. The hotel is located near the metro so that it is convenient to go Washington D.C.

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Surprise..Surprise

By

April 14, 2017

This was my first time reserving and staying at the Crowne Plaza in Crystal City. Let me just say..I ABSOLUTELY loved it. It met and exceeded my expectations. From the staff to the cleanliness of my room. I reserved this room as a part 2 of a surprise to my boyfriend for his birthday. We both enjoyed the accommodations. The bathroom was very clean and the bedding was VERY comfy with plenty of pillows. I am a hotel snob and I would actually stay here again..anytime!!

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Cleaning lady

By

April 13, 2017

club

Bathroom was not clean when we checked in but the cleaning staff was accommodating with extra towels.

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符合对皇冠假日的期待

By

April 13, 2017

club

一直很喜欢皇冠假日的牌子,在国内都是五星酒店,来美国后发现只是三星或四星,价格也较国内便宜。入住后体验却很好。符合我对皇冠假日的期待!床头摆着一小套助眠的产品,很新奇也很贴心!

酒店自助早餐品种不多,但是可以另外点单,服务员很nice,一直过来问还需要什么。

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DC Visit

By

April 12, 2017

club

Our stay worked out very well. We took the Metro into DC everyday. The Metro station was only 2.5 blocks away.

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2 Night Stay

By

April 10, 2017

club

One night was for a work trip, one night was for fun. Great and clean room, hospitable staff, and plenty of amenities. The shuttle picking me up from the airport and taking me to the hotel took quite a while to arrive (30 minutes).

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