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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 1203 reviews
80%
Recommend This Property

Ratings Breakdown

1203reviews

  • 5 Stars
    588
  • 4 Stars
    320
  • 3 Stars
    119
  • 2 Stars
    94
  • 1 Stars
    82

Overrated

By

February 15, 2019

club

We choose this hotel from the great reviews, disappointed due to reviews were higher than they should have been. Not worth the extra 45min -1 hour drive for the 4 days we were there. Check in went smoothly, we asked to be put in a room on highest floor, non pet room. Room 437 was our room. If you need luggage assistance they don’t have anyone to help , it took my spouse 15 min to find a luggage cart, I had made 3 trips, luged everything up to room but cooler. Elevators are extremely slow and carpet needs serious Cleaning. Balcony in our opinion was not worth going out on, the trees we’re overgrown and basically were encroaching the balcony with no view. Rooms were outdated, ceiling was a popcorn type, asbestos, that had hudge cracks, one over bed. Carpet was stained, bed was comfortable. Shower drain made a extremely annoying gurgling noise, throughout our stay, randomly at all times of day and night, worst if neighbors are using any water, it took a long time to get hot water. Rained for most of our stay, we did not use pool. This is a older hotel in a older part of town. We would not return.

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