Rated 4.0 out of 5 by 127
Rated 1.0 out of 5.0 Still waiting on my points.
I had a very traumatizing experience during my "cut short" stay at this hotel. The manager promised me award points for my trouble. I came to add a review on another property and noticed my points have never been added. I travel for work, and I only stay at IHG hotels. However I will never stay at a Crown Plaza again. I'm even thinking of switching to another hotel group. Unfortunately
February 13, 2014
Rated 4.0 out of 5.0 by BeeRe Clean and reliable standard
The Crowne Plaza is clean and well-maintained, the rooms are calm (except for when the inverter starts heating) and spacious. The staff was very nice and helpful. The breakfast buffet did not really convince, the food was not inspiring, but it was still ok.
February 12, 2014
Rated 1.0 out of 5.0 by hawkerphil Bad room
TV reception was spotty, Wifi reception was worse. Heater sounded like it was on its last leg. There was construction on the floor above me, directly above my bed. I have stayed at this hotel many times and been satisfied. This stay certainly did not meet that criteria
February 10, 2014
Rated 1.0 out of 5.0 by Kenneyb Poor
I have stayed at a number of Crown Plaza Hotels and this was the worst ever. The hotel is old and needs renovation. The business computer section is located next to an exterior door and the hotel staff office. Constantly people were coming in and out and it was freezing. Need to relocate this to a sepearte room for the bisiness traveler like myself and not have the internet service cut off after only 30 minutes. Food was terrible and very expensive. Gym was small and pool had no hot tub. I would not go back to this hotel.
February 10, 2014
Rated 5.0 out of 5.0 by ShellyLG Perfect
The room was really clean, beds were comfortable, location was great, everyone was really friendly and helpful.
February 7, 2014
Rated 5.0 out of 5.0 by Jonah7807 Luxurious yet Economical
A Very luxurious Hotel at a very affordable rate.
Spacious Room was adorned with Elegant Linen & Furnishings.
Will recommend this Hotel for the discriminationg traveller w/o any reservations.
January 22, 2014
Rated 5.0 out of 5.0 by Jeff_H A place to come back to again and again
I grew up in Englewood, and so find myself visiting the area periodically. When I do visit the area, I have consistently chosen to stay at the Crowne Plaza.
Those stays have included visits to friends and family, High School Reunions to Family Reunions, weddings, and funerals. I have never had a bad stay or a negative experience. Each time over the decades that I have stayed at the Crowne Plaza Englewood, I have always found the rooms quiet, and neat, the facilities feeling fresh and up to date, the staff friendly and on top of things, and the location convenient to the highway from my home in Maryland and to the places I have come to visit in New York City and New Jersey.
The restaurant at the hotel is very good, and the hotel is also a short walk to a New Jersey dinner if you are looking for that true New Jersey experience.
January 10, 2014
Rated 2.0 out of 5.0 by TOOTH81 No Courtesy Given...
Spent the night of January 4 2014....
William at the Bar/Restaurant was wonderful...
Once we got to our room #707, we turned the heat up b/c it was colder than normal this particular weekend..
We started to watch the football game, couldnt hear the tv on a regular level..had to turn the volume up high...b/c the heating unit was making such a loud unusual sound everytime it kicked in...
Through out the entire night thats what we had to deal with...
We mentioned it to the Manager on duty when we were checking out...his reply was we should have called down to let someone know...@3, 4 AM what was going to be done????
We were looked at as if we were not telling the truth, so my friend took the MOD up to the room so he could hear for himself...needless to say he himself was shocked at the loudness that was coming from the unit...and still nothing was done about our complaint.....Not very Happy with Crowne Plaza Englewood!!!!
January 9, 2014