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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 597 reviews
88%
Recommend This Property

Ratings Breakdown

597reviews

  • 5 Stars
    343
  • 4 Stars
    143
  • 3 Stars
    64
  • 2 Stars
    25
  • 1 Stars
    22

Poor service

By

March 28, 2017

During my stay the service at this hotel was not very friendly. I needed hot sauce for my eggs one morning for breakfast and the server said that I could get it myself. I also asked for a toilerty item to the front desk one evening and they said they would send it up to the room. They never did.

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Excellent property

By

March 26, 2017

Currently in high standing as premium platinum rewards member of another chain Would like to be matched with same status but even though not, enjoy the pleasantries and accomodations

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Staff great but breakfast disappointing

By

March 23, 2017

Our last morning at the property we finally decided to do the breakfast buffet. We had eaten at some local restaurants that were cheaper and had much higher quality food. That was a very disappointing way to end our trip

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Stay here

By

March 22, 2017

Very nice affordable hotel just across the George Washington bridge from NYC. Excellent restaurant in this hotel too. Great staff there.

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Ok, but worth the price for the area.

By

March 19, 2017

club

Noisy, elevators always broken, check-in staff was rude.

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Comfortable bed

By

March 19, 2017

Attentive staff. Bed was very comfortable. Especially in the middle of recent snow days.

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poor quality service like cheap motel

By

March 18, 2017

If you need discomfort this is the place to stay. Poor sound isolation - in the room you feel like outside the room, people talking outside like in the room. Breakfast like in a motel. Guests elevators are also service elevators so be prepared thjat cart with dirty laundry will travel with you in the elevator. Poor service and managment that does not care. Strongly recommend not to stay there.

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Visiting

By

March 16, 2017

club

We were guest who have traveled hours with small children to arrive to the hotel and Was not welcomed by the staff or concierge. No assistance when asked to assist with getting a cart to lighten the burden of or luggage.

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Great guest service

By

March 14, 2017

club

From the moment we arrived to the moment we left, the hotel staff was wonderful! We were there for a track meet in New York. After the meet my daughter stayed in the city for a day of sightseeing. The shuttle service offered to pick her up - a service I so appreciated. I visited the bar where I met Domenic who couldn't have been more friendly! Overall, a wonderful experience!!!

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Great location for access to the City

By

March 13, 2017

club

Right off the expressway. Short walk or drive to town. Many buses to Manhattan. Very friendly and helpful staff.

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Excellent Pool

By

March 13, 2017

If you just want to chill out and relax the pool area is the place to be, and it stays open until 11pm.

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A solid 3, but that's it.

By

March 13, 2017

club

The front desk staff were friendly, but the hotel sits very close to a busy highway so the rooms are noisy.

Construction across the street starts early in the morning, and the breakfast menu is mediocre at best (wait staff were few and not very personable).

Next time I'll look for other accommodations, but I think the options are limited.

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