The front office staff did a good job to resolve a booking glitch. The fault may be a system or IT glitch whereby my request for two single bed was mixed up for a double bed. I could not remember her[More] name but she could be a Supervisor as she wore a different uniform.
The hotel was fully booked at the time and she did her best to resolve the glitch. Good effort and good service recovery.[Less]
Very Nice stay
By Baiq Fitriati
A very nice and clean room, friendly staff especially Mr. Fabiyanto ( receptionist )who is very helpfull and attentive[Less]
good location, near to expo yet quiet enough
being staying here for trips since the opening 2 years ago. breakfast was good last time, but now it is even better.. i enjoyed my recent stay alot. highly recommend for business traveller[Less]
Reliable place to stay
Just need better internet, and even ability to connect after checkout[Less]
By Ordinary guy
The hotel's building looks quite old but artistic.[Less]
Good Service and Food
Regardless of an old hotel, the quality is meet my expectation. the staff are great.
I understand they doing some renovation works right now, can't wait to see the up to date crown plasa[Less]
Good service and great location.
I like the hotel because of its location. The staff are friendly and room is clean. The only small problem is the construction of MRT project near the hotel, but its not too much problem to get a[More] good night sleep.[Less]
By Jon Lee
Stayed in Holiday Inn Thamrin for 2 weeks during my recent business trip. Staff was great and overall hotel experience was also good. The only negative was the Air Conditioning of the room was[More] frequently warm. Contacted the reception and they sent their service guys over a couple of times but the problem came back. My previous experiences with this hotel have been good so it could be a system fault. Its still a great hotel regardless.[Less]
Affordable and great location
The hotel is in great location. It is about 10 min walk to the Grand Plaza and a few minutes drive to the national monument. A great hotel and affordable to all. We have a good experience staying in[More] a well known hotel.[Less]