The ladies are extremely friendly to keep serving us . Giving us good recommendation of restaurant. Although not in the hotel ,but she did her best to get us the good Italian restaurant . All my[More] friends are happy there.
Detailed places inside room to be cleaned. Especially beside window.[Less]
Comfortable and central
Place was very nice and central to city center. Accessibility was great. View was amazing.
I would highly recommend the hotel for business travel. The service staff was amazing.[Less]
Great hotel but...breakfast selection can be improved
The staff and hotel facilities are great. Convenient location with underground shopping available. The breakfast selection are limited, especially the oriental selection like fried noodle etc. and[More] the fried rice is too dry.[Less]
Nice experience. Good service with brand new rooms. The staff is really helpful and polite. Perfect location in the heart of new Hangzhou[Less]
A pleasant place to kick back and relax.
Two Bedroom Suite suits the purpose of family excursion.[Less]
The best thing of this hotel is the cleanness of the room and toilet, everyday you arrive and room has that neutral scent which shows it was cleaned very well.
The amenities are a plus, what you[More] need you have for a comfort stay.[Less]
Overall it was nice. The staff were very polite and willing to help. But the noise outside was a bit annoying. Love the complimentary breakfast for platinum status.[Less]
Goid location and attentive service
The location is central. The room is small, but clean and comfortable. The staff was attentive.[Less]
The room is comfortable and with good facilities. The Chinese restaurant in hotel is serving good food.[Less]