-Hotel Staff in all areas are prefessional and nice to guest. there's always smiles on their face and greeting guest wherever i went.
-My room was upgraded so it's a spacious cornered room with dan[More] so there was very little noise.
-hotel provides less dinner choice so I decided to go out and eat. It would be nicer if there are more options.[Less]
a short business trip
it is a comfort hotel to sleep. bu food has no choice and no chooice of restaurants nearby[Less]
Complimentary drink for IHG Club
Front Dest Agent offered a complimentary drink after showed up my IHG Rewards Club 564 196 824. I wanna be grabbed the complimentary drink in The Lounge but the staff ( male with wear formal dress up[More] ) seems not happy to offer the drink to me due to he is ready to closing the shop.[Less]
Holiday Inn Xiaoshan
Great stay for value of money during my stay.
I recommend this hotel for either business and holiday.[Less]
Perfect Place to stay
Perfect place to stay at Hangzhou Xiaoshan. Professionals with smiling hearts[Less]
Reception staffs are very friendly
Reception staffe are very friendly,and speak very good English,Shine,Joseph,Sally......The bar provide excellent service,really good place to relax[Less]
The front desk has provided excellent services. We have to check out to catch up the earlier flight and can't have breakfast and the hotel prepared great food package.[Less]
Reasonable place to stay
By Howard from Irvine
Overall a quality hotel conveniently located in the city center at reasonable price.[Less]
Very good hotel for business travel
During last 3 years I stay in this hotel 3-4 times a year and it never disappoint me. Exceleent breakfast very good staff; this year the taxi service was significantly improved and what is super[More] important, especially for first treveling in China, the reception and taxi supervisors speak English. The only disadvantage is the hotel is far from West Lake, it may be simply solved with 10 minutes taxi driving[Less]