Celebrated my 10th wedding anniversary in the same hotel where we spend our first night after getting married.
Had a great experience, the rooms were renovated and the staff as kind and[More] considerate as 10 years ago or even more.[Less]
Loved our stay here!
By Liz MP
Customer service was great in all areas of the hotel. The breakfast at the café was also delicious. The only problem we encountered was the elevators. They are very slow and don't have a large[More] capacity. But other than that, we loved it.[Less]
Nice hotel and close to many places to eat. Safe area[Less]
Good, clean hotel
Service was good at reception, concierge but very slow at the restaurant. They did not understand simple English and took my food orders incorrectly. It was very frustrating especially when I was[More] not feeling well![Less]
I love this hotel, because it has a great service, delicious and excellent restaurants, good location, and comfortable rooms.
I recommend it 100%.[Less]
By Chepe V
This is a first class place and conveniently located[Less]
By mexican joker
My wife is a native "Guadalajarian" and she loves to see the cathedral during the Month of October. We were able to walk to the cathedral several times during our stay. Our relatives were able to[More] find us very quickly just by telling them the name of the hotel and Calle Juarez.[Less]
Mattress too soft
Need firmer Mattress's;Excellent staff; needs larger food menu .[Less]
Hotel worked well for reason of trip. Cleanliness of hotel was excellent. Most of the staff was great. Internet was awful. Had to log in every single time i needed to use internet. It was a pain.[Less]