The Club Lounge at the Crowne Plaza Hotel Manila Galleria is the best among the Crowne Hotel Club Lounges I experienced.[Less]
Everything desirable happened here. Check in was quick and efficient, costumer loyalty program recognized, facilities were good and the staff were very professional and seemed proud of their job.[More] This was my first time staying at your hotel though I am an Ambassador Spire Elite member. I usually prefer staying at the Intercontinental or Holiday Inn. But I had a miserable stay at Holiday Inn so I checked out early and transferred to Crowne Plaza. That was a very good decision on my part.
Roda assisted me upon checking in and informed me that they've also sent a wonderful Merlot with some nibblers in my room. The wine choice was excellent and we enjoyed it very much, we ordered the same bottle the following day. In fact, I was only supposed to stay for a night but I enjoyed my stay (& the upgraded suite) so much that I extended my stay for another night. Now I am looking forward to stay at the Crowne Plaza Ortigas again and again. Thank you for taking care of me and my family very well![Less]
My home in Pacific
very happy comfortable place to stay , serviced with a smile and style ,everything you need is surrounding you don't have to worry about anything.[Less]
the staff of Intercontinental hotel was great and a pleasure to stay[Less]
Friendly staffs and great service
Have lodged in to this hotel the second time out of my four visits to Manila. Staffs are always polite and friendly. Though the hotel is not as new, and sound proof system not the best, the room is[More] clean.
Experienced good service from the room service team as they made effort to check if the fruit I wanted is still available before confirming my order.
Hotel might need to provide better training to staffs in the restaurant Jeepney, as I realised, for a few times, the coffee / plain water were serviced only when I am finishing my breakfast. But guests next table (whom came later) were served much earlier than I do. Or, both tables were not served on timely manner.[Less]
Excellent Club Lounge staff
By Lady Ed
Outstanding staff at the Club Lounge from the manager to the butlers. Am always treated like a family. Will miss the hotel and the staff. Hope there will be a new Intercon soon.[Less]
Great Location and excellent staff
Hotel is in a prime location, in between SM Makati and Glorietta Mall . Glorietta Mall is adjacent to the hotel, and SM clark is just only a 1 minute walk the opposite way. So gives many choices for[More] shopping and restaurants which is why I didn't choose the breakfast option for the hotel. Since I am an IHG platinum member, they upgraded my room to an executive room which was nice, and gave me a nice looking Holiday Inn Luggage tag. Only about a 20-30min drive to NAIA Terminal 3 if no traffic. I would stay here again depending on my budget.[Less]
By Jake D.
We were transiting through Manila and needed a place for an overnight stay. Our normal stay was the Intercontinental Hotel. We decided to give the Holiday a try and we were not disappointed. It's a[More] new hotel adjacent to the Glorietta Mall. You can walk into the mall without getting our of the hotel. Shopping and restaurants all within the same complex. This is the place we will stay on our next travel to Manila.[Less]
By Jake D.
We were transiting through Manila after a four countries vacation in the Far East and looking for a hotel for an overnight stay. The Holiday Inn at Makati was the perfect place. Return to the NAIA[More] was easy using the toll road. Everything you need--shops, restaurants, entertainment is literally next door. We do not have to experience the inconvenience of needing a taxi to get any where. As getting around anywhere in Manila is a hassle and takes hours.[Less]