If you are an IHG member, I highly suggest that you add breakfast when you book a room at Crowne Plaza Galleria. For a nominal amount, you will get to experience some perks of being a member. The
breakfast is held at Seven Corners and there are few tables reserved for the members. I find the daily inspirational quotes written in post-it note and stuck on IHG mug so thoughtful! Yeshua- the breakfast ambassador is very accommodating. The buffet spread is not that huge; however it is not as expensive compare to other hotels. Further, they change few dishes everyday and servers go around the tables with new dishes and drinks that you can try on.
All staff members (security, Concierge, Front Desk, Housekeeping and servers) are very warm and will go the extra mile to make your stay a pleasant one.
The size of the room is way bigger compare to other hotels in Manila. Its perfect for long staying guests with lots of luggage. I love the bathroom!! Its so huge. The bed linens and pillows smell so good and you can see that the room is being dusted and cleaned everyday.
The only cons that I could think of is the room's carpet flooring. I think this should be updated as its showing the normal wear and tear. [Less]