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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 696 reviews
83%
Recommend This Property

Ratings Breakdown

696reviews

  • 5 Stars
    367
  • 4 Stars
    164
  • 3 Stars
    63
  • 2 Stars
    58
  • 1 Stars
    44

Great Stay After a Tough Week

By

2017 十月 22

club

I live in the fire-devastated Northern California area and was headed down to Los Angeles to stay with my sister and brother-in-law to get away from the smoke and stress of the week. I found the Hotel by luck, after a long drive and was only looking for a single night's stay. I was registered by a newly minted Staff member, who was kind, courteous, and seemed to understand that what I needed most after a stress-filled week and a long drive, was the perfect room with all the amenities - a great bed, the right pillows, air conditioning, a working WiFi and Cable TV to take my mind away from the recent stress. Oh yes, and I forgot to say, a great meal served in my room, rapidly and with attention to detail. I got the best nights sleep I'd had in 2-weeks! So, I want to say THANK YOU to the HOLIDAY INN HOTEL AND SUITES AT THE SANTA MARIA in California! You provided not only a great place to stay, you provided a great Staff to ensure I received the best!!

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Hotel Staff Made the Stay

By

2017 十月 19

We were in town for only one night. We were looking for a place to eat and asked the hotel clerks. They handed us the standard list of places but we had more of a conversation. Benjamin & Charise, after listening to us, recommended not one but two places they thought we would enjoy. They were spot on! When we got back to the hotel, we made a point to stop at the desk to say "thank you"! The hotel in itself is nothing out of the ordinary but it's the service that set it out front for us.

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Friendly and courteous staff

By

2017 十月 19

club

The property was very clean and a convenient location for my particular visit

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Easy Fix

By

2017 十月 17

We have stayed here several times, and had great experiences. The room we had on our last visit was disappointing. The bedding and towels were clean, but the furniture was disgustingly dirty. The chair was stained by the oily dirt from previous customers.
This experience will not keep us from returning to this hotel, but we will definitely make a change should we encounter this problem again.

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Business trip with comfort

By

2017 十月 16

club

Made being away from home comfortable , rooms were big with kitchen area nice size bathroom and maid service every day , I will highly recommend the hotel for any purposes that are needed

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Great Hotel!

By

2017 十月 04

club

We were pleasantly surprised at the value for price of this HI. Room was very clean, lots of unexpected amenities in the room and the entire hotel and I can't say enough about the bed and linens. We came home and my husband asked me to find out where we can purchase the bed from because we both slept so well. We will definitely be back to this property again!

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Horrible experience

By

2017 十月 01

It took me over 40 minutes to check in...at midnight. Card machine wasn't working so I had to spend extra money for cash.

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Unhappy

By

2017 十月 01

club

Prices are up. Rates are equal to a 5 star hotel. You are average. You are average. Quit charging like you are a 5 star hotel. I am going back to the Shelter Cove (old name). I love the beach and the view for the same pric.

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Holiday Inn Santa Maria

By

2017 九月 28

club

have stayed at this property in the past. Always clean, easy to access, good food and nice, comfortable rooms. Staff is pleasant and helpful.

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Santa Maria, CA

By

2017 九月 28

club

Excellent service and clean room! Was here for softball tourney and could not drive to bat area as it was late night, sunday! Front desk was very accommodating and courteous.

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My Getaway in Santa Maria

By

2017 九月 28

platinumelite

A wonderful overnight and morning, in Santa Maria.

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Nice stay

By

2017 九月 23

club

The hotel is conveniently located off the freeway. The pool view rooms do get some traffic noise from the intersection. The bed was comfortable, but the pillow was not to my liking. I travel with my own when I can. The room we had was laid out nicely with a kitchenette and a long center counter. They do offer dog friendly rooms and there is plenty of grass and areas to walk Fido.

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