Housekeeping service was very poor. Even though it was a holiday, there is no excuse to leave garbage, dirty coffee cups and empty toilet paper holders and no tissues in the room when service was
provided. We would have appreciated notice that the staff was only working up to a certain hour, so that we could vacate the room in time for service.
The pull out mattress was very thin an uncomfortable. No blanket was provided. Another quests clothing was left behind in the drawers. The Front desk staff and dining room staff was as good as always. However, the restaurant prices were a little high for what you got. Also, I don't understand why we were next door to a family who had a infant and a toddler who were quite loud when the hotel was was barely booked with quests.
We have always enjoyed are stay with you, but this time it was very noticeable that we were very disappointed with the housekeeping service. Throughout the years we have always stayed with you over the holidays and were never dissatisfied like this.
Sorry to be the bearer of bad news, but you asked. Since we come up several times a year, perhaps it's best you know [Less]