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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 443 reviews
93%
Recommend This Property

Ratings Breakdown

443reviews

  • 5 Stars
    312
  • 4 Stars
    86
  • 3 Stars
    24
  • 2 Stars
    10
  • 1 Stars
    11

jacuzzi inside room

By

April 26, 2017

club

Perfect for a quick get-a-way. Pool area is nice. We always get a room that has a jazuzzi inside the room. great to watch tv and relax while soaking. Staff is always accomodating on bring fresh towels when needed. Staff is incredibly nice.

Restaurant located next door. walking distance and also gas station for snacks. all in walking distance.

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Great rooms

By

April 26, 2017

club

The property was next to a restaurant and the rooms was clean and spacious.

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USB Ports

By

April 24, 2017

club

I enjoyed my stay at the hotel and the only thing that I would suggest is having USB charging ports in your rooms. This hotel was billed as the newest hotel in the Novi area so it is really hard to understand why you would not have USB charging ports in your room. I have seen lamps at other older hotels that have USB ports beside the bed as well on the desk.

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Issues regarding service

By

April 24, 2017

My preference is Upper floor and I got the second floor, the room was not cleaned properly, they do not change bed sheets even when you request it, staff forgets to provide clean towels in bathroom- i had no wash cloth in the bathroom one day. When I reported some issues to the front desk, I was told that I will be give a few thousand points for my troubles, I did not get one extra point.

This is very busy hotel and very loud guest, My next door room and upstairs was very loud in the morning, Cannot sleep in.

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Holday inn novi michigan

By

April 23, 2017

Good hotel great service. Overall good experience.

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Very Clean and Quiet Location.

By

April 22, 2017

club

Breakfast was awesome, except my wife cannot eat sausage and there were two sausage products and no bacon. Sad Face. But otherwise, breakfast was great!

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Nice place

By

April 21, 2017

club

Was great to be there and be away from stress and my ordinary life

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サービス

By

April 21, 2017

club

設備もサービスも充実していたと思います。洗濯機があればよかったと思います。
最終的に送迎は対応いただきましたが、依頼時に回答が無く、正しく予約ができているのか不安になりました。

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Fast internet

By

April 21, 2017

club

It is recommended choose this hotel when I am back in this region! Fast internet speed

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Holiday Inn Express

By

April 12, 2017

club

Great staff, great hotel, I just wasn't able to relax because my room was by the pool and it so was so many pour children

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Great placd to stay

By

April 06, 2017

club

loved the breakfast - our grandson loved the pool. clean rooms and pool area. everyone was so nice. will stay there again if the need comes up.

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Great Place to Stay

By

April 04, 2017

platinumelite

We always stay here when in town for business. Nice breakfast. Clean rooms. Friendly staff. Great value.

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