Rated 4.4 out of 5 by 212
Rated 5.0 out of 5.0 by DH47 Friendly staff
The hotel has an excellent location, being only a few minutes away from Winchester and the M3. it is very modern with spacious public areas. Parking is plentiful and close to the hotel. The rooms are clean and comfortable. The breakfast is very good with plenty of choice.
However, what makes this hotel special are the staff. They are so friendly and helpful and give their guests a genuine welcome feeling. We look forward to our next visit.
October 15, 2014
Rated 5.0 out of 5.0 by Joeski Very relaxing overnight stay.
We only stayed 1 night as it was a connection to take us to Southampton we had in the morning, but overall this hotel has absolutely wonderful, friendly staff willing to help at the drop of a hat. Very comfortable room and a tasty breakfast in the morning.
When we returned to pick up our car after our holiday a special mention must go to the receptionist on the day,13/10/2014 who not only acquired the services of the maintenance man complete with jump leads to start our dead car but she even gave us a cup of coffee while we were waiting and sorting the car out.
Thanks again to her and the maintenance man, this made the stay worthwhile despite problem on return.
Overall a first class stay with a first class, friendly service.
October 13, 2014
Rated 5.0 out of 5.0 by Provence Excellent base for visiting Winchester and the South Downs
Reception on arrival was efficient and courteous, as first time visitors to the area, the helpful advice, voluntary provided by Sharon the duty receptionist was greatly appreciated and helped in planning our stay to best advantage. I should also mention, that Sharon's help in resolving a problem with my Tablet, "was over and above the call of duty." All the reception staff throughout our 5 day stay were extremely helpful and courteous. The young staff employed in the bar and dining room, who for the most part were employed on a part time basis, were attentive without being obsequious, and had clearly been well trained and briefed, Lauren was particularly good and efficient. Our room was spotlessly clean and well serviced each day, the only shortcoming being the rather limited space for hanging and storing clothing. All in all a very pleasant, happy stay in a very well run establishment, with courteous, efficient and very helpful staff.
October 13, 2014