Rated 4.0 out of 5 by 189
Rated 5.0 out of 5.0 by Johnps 7 another enjoyable stay.
our only minus point was being told by reception on arrival that we could take our breakfast in the hotel server or across the road at the Ref Loin restaurant, without telling us that the latter would be an extra charge. (Breakfast was included in our stay) This was corrected at the bill paying stage, so no problem, a little more training at reception perhaps?
Our stay was streamlined to provide comfort, and our fish and chip dinner at the Red Lion was perfect.
October 21, 2014
Rated 5.0 out of 5.0 by DAMSON33 COMFORTABLE BED AND GREAT SERVICE
I WOULD RECOMMEND THIS HOTEL TO ANYONE WANTING GOOD SERVICE / GOOD FOOD AND GOOD ACCOMMODATION
October 15, 2014
Rated 4.0 out of 5.0 by Len65 Relaxing and friendly
I stayed at this Hotel for 1 Week between 29th September and 3rd October.
I found this to be a really nice hotel in a quiet area, good friendly and helpful Staff.
The Rooms were nice and comfortable and overall it was a pleasant experience. I will not hesitate to book this Hotel again.
October 8, 2014
Rated 3.0 out of 5.0 by pete looseend average experience
good bed, bathroom and towels but no room service at all. full breakfast option kept a secret. bar prices high especially across the car park in the pub which you also own. hot food offered at breakfast not hot. coffee was good ice machine in reception good. staff were friendly and helpful if you asked the right questions.
October 3, 2014
Rated 5.0 out of 5.0 by busboymac Best by far
This is my first experience of holiday inn express an to say I'm impressed is an understatement. Lovely well decorated rooms with nice decor, comfy beds, an well equipped an clean bathrooms. Good facilities and staff couldn't be more helpful. An excellent place to stay. Breakfast offers a good choice and we enjoyed what we had. Unsure whether this experience will be repeated at other holiday inns however I can't speak highly enough of the Whittlesford site. Well done guys keep up the hard work.
September 26, 2014
Rated 3.0 out of 5.0 by presbus Bus & Coach Preservation
bed was to low to the floor, you are next to a railway so freight trains go through late at night.
Shower head was poor
September 25, 2014
Rated 4.0 out of 5.0 by Raimondo One nighter!
My wife and I used the hotel as a base for a weekend visit to Newmarket. Beung "just" up the road , sime 14 miles it proved to be an ideal location, particularly as there is adjacent to it a very good pu serving excellent food.
The staff we met , Laura and Maryann were both attentive to a problem we encountered and and managed always to be most pleasant in every way.
September 25, 2014
Rated 4.0 out of 5.0 by 10rob04 An OK hotel for an overnight stay
The hotel is convenient for the station next door and the Red Lion Pub which serves reasonable food. Of course, the station can also be a source of noise as trains go past so if that might affect your ability to sleep, you might want to ask for a room on the other side of the hotel - the noise levels there are much less as they only come from the road adjacent to the hotel.
The hotel staff are just OK.
Overall, if you need somewhere to put your head down this is an OK place but nothing special.
September 22, 2014