Pros: I was most impressed with how quiet this hotel was as it's right beside an airport! And as I knew I had 'neighbors' on both sides, I couldn't hear them at all and that was refreshing.
room had been updated with new furniture and was very large. Comfy bed and pillows, the TV worked, the shower was hot, and it was nice to have a little coffee bar area with a fridge and microwave.
Because the room overall was immaculate and very nice looking, I was surprised to see 'strings' coming out of the carpet making it look a bit threadbare.
The breakfast selections were always fresh and filled, and the variety was very good. The hostess was very pleasant and responsive to requests.
Cons: I was disappointed there was no manager's cocktail reception on the two nights I was there, as I can't recall a HIE I've stayed at that didn't have one! After a long day of traveling, it would have been nice to unwind and socialize.
The only ice machine that was working at the time of my visit was on the 4th floor. That ended up requiring several trips up since the fridge in the room didn't have a small freezer area to keep some ice in reserve.
Overall, it was a nice stay. [Less]