Overall good experience! Good, comfortable rooms and large variety of food/drinks at breakfast. The only thing missing was champaign, which I would expect (and is usually present) on Crowne plaza
Well situated - walking distance from Helsinki downtown, good public transport around, taxi stand in front of the hotel.
After a disappointing greeting at the check in and a even bigger disappointment on first entry in the room (details communicated to the hotel), the staff reacted accordingly, offered compensation and overall took care of issue.
Do recommend the hotel for business/leisure trips to Helsinki. [Less]