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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.9

based on 968 reviews
74%
Recommend This Property

Ratings Breakdown

968reviews

  • 5 Stars
    397
  • 4 Stars
    274
  • 3 Stars
    131
  • 2 Stars
    94
  • 1 Stars
    72

Great Service

By

August 17, 2017

club

We were greeted very kindly and immediately upgraded to a higher level room that was very quiet and comfortable.

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去机场非常方便

By

August 17, 2017

总体感觉美国的皇冠没有国内的豪华,还是有点偏实用,大堂不大,停车场过夜收费25。吃饭不方便,不过美国基本都这样,干点什么都得开车出去。因为离机场很近所以飞机的噪音还是有的。卫生方面尤其没有国内的皇冠干净,大堂和走廊的地毯还是有脏的痕迹。住到是没什么问题,水龙头使用有的麻烦,要先拔出来点再拧,不像其他美式酒店,出水就是最大,你要调节的水温的高低。

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Good Value

By

August 16, 2017

club

I found the Plaza to have Welcoming Staff, Comfy Beds, Clean Rooms, and nice amenities. Some of which were Coffee in Rooms, and Lobby, and Good Priced,Tasty Restaurant. Shuttle with a schedule to accomadate my traveling needs.

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Top rate

By

August 15, 2017

club

Was able to park my car there while out-of-town. Returned and spent a wonderful night. The bed was extremely comfortable, I didn't want to leave it. Staff very friendly and helpful!

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TexasEddie

By

August 14, 2017

platinumelite

I stay here often as my employer is in SF, and the hotel staff is great.

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距离机场近,非常方便

By

August 14, 2017

接送机大巴很方便,尽量不要选靠机场那边的房间,晚上会比较吵,IHG会员可以升级房间,给我升级了小套房,房间很大,特别喜欢送的香料小包,抹在身上很舒服

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Good Value

By

August 12, 2017

club

A nicely situated and affordable short stay hotel that would either serve for a pre-flight overnight or a post-flight recovery stay. Wouldnt stay for any other reason. Too far from any off-site restaurants and sights. Good convenient shuttle service to the airport.

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服务很好

By

August 11, 2017

前台服务很热情,到位。房间的小吃和星巴克咖啡很贴心。房间整洁干净。很棒,我已经第二次住在这里了
距离机场很近,还车的路线也很方便

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Ok

By

August 09, 2017

Not to good of a stay customer service needs to improve

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Quick overnight

By

August 08, 2017

club

Stayed at the Crowne Plaza after a late night SFO arrival. Free shuttle from airport was nice and room was very comfortable.

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Tiny room

By

August 07, 2017

platinumelite

I thought I had upgraded to the executive suite but it felt like a downgrade. At least there was a chair, not much else

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Good location if you have a very early flight at SFO

By

August 04, 2017

Nice rooms, as an IHG gold member we got an upgrade which adds a nice touch. The hotel needs refreshing, pool area is ok, hot tub only for 4, no towels in the pool area though. They have a happy hour from 4 to 7, which is welcome. We stayed there mainly because it is close to the airport and we needed to be there early for a 7:30 am international flight. That worked well. I would not stay there for more than that, there are plenty of other hotels in the greater SF or bay area that would be much nicer if for leisure.

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