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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.9

based on 1028 reviews
75%
Recommend This Property

Ratings Breakdown

1028reviews

  • 5 Stars
    428
  • 4 Stars
    289
  • 3 Stars
    140
  • 2 Stars
    94
  • 1 Stars
    77

Great hotel

By

October 23, 2017

platinumelite

Outstanding staff, very comfortable rooms, and great location near the airport. But this comes at a cost, do expect to hear the airplanes, not terribly loud but it is noticeable. Nothing is cheap in SF area but I would expect a more discounted rate or discounted valet for IHG rewards members.

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Just okay

By

October 19, 2017

I think this hotel needs some repairs. I usually stay in Foster City Crowne Plaza which is much nicer. The rooms here (I got executive room) was small. Bathroom door was so narrow. The TV flickered on and office. The bed was comfy though.

The elevator need repairs. The door shakes as it elevates.

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酒店不错

By

October 19, 2017

club

酒店的位置,不错,距离机场不远,房间总体上,还是蛮干净的,床铺也蛮舒适;服务总体可以,前台解答服务耐心诚恳;餐厅有提供亚洲人习惯的餐食

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Fun in San Fran

By

October 18, 2017

club

Good sleep/room comfort and ammenities. Convinient location. Staff were nice and good value.

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感觉一般,停车费不合理

By

October 18, 2017

club

停车费没人解释停车费的问题。
不到前台登记,收费29美元,登记后为23美元。
酒店空调机,噪音很大。

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Love this hotel

By

October 17, 2017

club

I love everything about this hotel. Room very clean and warm atmosphere. The staff are very friendly and accommodating. The grounds are beautiful, and I feel safe there. Parking is never a problem.

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Excelente Hotel

By

October 14, 2017

club

Muito confortável, atendimento rapido e com gentileza.

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Great Airport Hotel

By

October 13, 2017

This hotel is a great value and very comfortable. The room was very spacious and the Staff really seemed to appreciate my Spire Ambassador Membership Level.
I was upgraded to a Suite on the Executive Floor. VERY NICE.
The only minor concerns were Noise and cost for parking. The noise level was high because we were right next to the airport and the parking was $23 per day. Both of these issues were tolerable and understood.
Overall, Great Hotel and Staff.

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Good location to SF airport

By

October 12, 2017

platinumelite

Great location to airport, but jet noise will keep you from a good sleep, food just ok, some variety, staff friendly and attempts are good under circumstances.

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Good

By

October 12, 2017

platinumelite

Good but not amazing.

Pretty much what you would expect from a hotel of this standard

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Perfect layover between flights

By

October 11, 2017

platinumelite

Plan on spending more time in San Francisco, and will not hesitate to use this property for a longer stay!

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服务很好

By

October 11, 2017

离旧金山机场很近,交通方便,环境一流,设施很好,房间稍显小了点,但是服务很棒。
有机场免费交通可以搭乘,但是停车收费。

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