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Keeping you informed

I learned that a long walk and calm conversation are an incredible combination if you want to build a bridge.

Seth Godin, Best-Selling Author

Keeping you informed

Club Lounge – New Modern Design
Courtyard by the Pool
Hanoi Ballroom
Club Lounge – New Modern Design
Located on the 24th floor, our all-time favorite Club Lounge has transformed and upgraded to a totally new look. Expect to have many exclusive experiences at a much more spacious space offering new-modern design, full-time connection with both your needs and nature while unwind at the terrace bar every night when the stars fall down.
Courtyard by the Pool
An urban naturescape outside Lackah restaurant with a rectangular pool surrounded by the green ambiance of the hotel garden. Ideal for outside dining occasions and can be transformed for different nature inspired event concepts.
Hanoi Ballroom
An ideal space that can be used for large events or divided into 3 smaller rooms giving you more options - Pillar-less to maximize space - High ceiling, 6 metres for elegant set up - Extensive pre-function area with natural day light for brighter refreshment

Guest Reviews



Check In/Check Out


Early Check-In Available

Express Check-In Available

Late Check Out Available

Minimum Check-In Age: 18

Internet | WiFi


  • Standard tier wireless internet (WiFi) access included with stay at most Crowne Plaza hotels and resorts around the world.
  • WiFi available in public areas and guest rooms, including meeting rooms, at participating hotels.
  • WiFi bandwidth and speed may vary by hotel.


Accessible Rooms


Wheelchair Available

Service animals are allowed

IHG Green Engage™ system

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Learn more about the IHG Green Engage™ system

Crowne Plaza® West Hanoi, the first Crowne Plaza® of IHG in Vietnam, is situated in Hanoi’s new Business District, just steps away to My Dinh National Stadium, a few minutes driving to the National Convention Center, Hanoi Museum, office buildings, shopping malls and convenient travel to Noi Bai International Airport (about 30 minutes). The hotel boasts 393 spacious guestrooms including 40 Suites. Our Suites and Club rooms have access to Club Lounge, featuring private check-in/check-out, a well-equipped business center and daily complimentary afternoon tea, evening cocktail. Make your stay productive and connected with our signature Sleep Advantage™ Program, dedicated Quiet Zone, strong Wifi and the largest 5-star Relaxation & Spa area in town. The conference floor holds 10 pillar-less meeting rooms with an extensive foyer area full of natural daylight. Our dedicated Crowne Plaza® Meetings team takes pride in 2-hour response guarantee on any proposal’s requests. After a long day, treat yourself a fresh meal in one of our 3 restaurants. Lackah, an all-day dining restaurant with an open kitchen and an overlook to the Courtyard by the Pool. Little Korea, a cozy restaurant for authentic Korean dining experience. And Barista, a one-stop shop for social meet. When you are ready to unwind, enjoy a dip in our outdoor pool or find your best fit in 24/7 Health Club.

Fitness & Wellness

On-Site Fitness Center Details

6:00 AM-10:00 PM
  • Elliptical Machines
  • Treadmill
  • Stair Stepper
  • Free Weights
  • Stationary Bicycle
  • Rower


During your downtime, wind down with a sauna or a steam in our on-site health club and spa, or indulge in one of our 12 spa treatment rooms such as the Jet Lag therapy, will leave you feeling relaxed and refreshed.

Indoor Pool

  • Poolside Services Available

Outdoor Pool

  • Outdoor Pool Available
  • Hours: 6:00 AM to 9:00 PM



  • Breakfast, Brunch, Lunch, Dinner, Dessert
  • Hours:  6:30 AM-10:00 PM
  • Phone:  84-24-62706688(35)

Little Korea

  • Breakfast, Brunch, Lunch, Dinner
  • Hours:  6:30 AM-10:00 PM
  • Phone:  84-24-62706688(7442)


  • Hours:  7:30 AM - 12:30 AM
  • Phone:  84-24-62706688(36)



Meeting Rooms


Largest Room Capacity

9354 sq ft

Total Area of Meeting Space

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6 Features You'll Love

Sleep Advantage®

Sleep Advantage®

Premium bedding, Quiet Zones and Guaranteed Wake Up Calls make for a better night’s sleep.
Power Everywhere

Power Everywhere

Convenient access to power when and where you need it, keeping you connected and productive.
Fast & Fresh Food

Fast & Fresh Food

Freshly prepared meal options that are ready quickly to keep you energized and focused.
WiFi Included

WiFi Included

Complimentary wireless internet access included with stay at most Crowne Plaza hotels and resorts around the world.
Quiet Zone

Quiet Zone

Dedicated Quiet Zone rooms where outside noise and distractions are kept to a minimum.
Fitness & Wellness

Fitness & Wellness

Fitness facilities and wellness options to help you stay active and energized—all on your schedule.

FAQs for Crowne Plaza West Hanoi

  • Complementary parking is available at Crowne Plaza West Hanoi for hotel guests.

  • Crowne Plaza West Hanoi has 2 restaurants. Lackah,Little Korea.

  • Check-in at Crowne Plaza West Hanoi is from 3PM, and check-out time is 12PM. Contact the hotel directly for options available for early check-in or late check-out.

  • Yes, Crowne Plaza West Hanoi has an outdoor pool.

  • Yes, there is an onsite fitness center at Crowne Plaza West Hanoi.

  • No, pets are not allowed at Crowne Plaza West Hanoi.