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Rated 4.0 out of 5 by 305 reviewers.
Rated 5.0 out of 5.0 by The best stay in years, sorry it was only one night. Great Job everyone!! The best stay in years, sorry it was only one night. Great Job everyone!! July 9, 2014
Rated 3.0 out of 5.0 Average to less than stay I was disappointed by the price of the stay and the quality of the hotel. Staff was friendly, but not readily available in the lobby area outside of the front desk clerks. Hotel lobby was not a inviting look, and elevators were very small. Also parking is shared with the casino and water-park, which made finding a space very difficult. I also did not like the fact that IHG Reward Members have to pay for internet, but not in other IHG hotels. I would not stay here again, if there was a return visit. View was nice, but that's about it. July 8, 2014
Rated 5.0 out of 5.0 FANTASTIC!!!! IF I HAD TO USE ONE WORD TO DESCRIBE MY EXPERIENCE AT THE CROWN PLAZA IT WOULD BE FANTASTIC. MY WIFE AND I WERE TREATED LIKE ROYAL DIGNITARIES TO INCLUDE A ROOM UPGRADE, BOTTLE OF WINE, AND A MILLION DOLLAR VIEW OF THE FALLS TO INCLUDE FIREWORKS AT NIGHT. WITHOUT A DOUBT, IT WAS A SUPER EXPERIENCE. July 8, 2014
Rated 4.0 out of 5.0 by 35th Anniversary Getaway This 4-day, 3-night trip to Niagara Falls, ON, had 2 goals for my wife and me: (1) Celebrate our 35th Wedding Anniversary; and (2) Inspect the site to become familiar with the venue for an upcoming 5-day, 4-night Convention, for which I am the Advisory Committee Chair, for up to 350 participants in the 3rd week of August. We fulfilled both goals and are now looking forward to returning there in a few weeks! July 7, 2014
Rated 4.0 out of 5.0 by June 29th, 2014 This was a pleasant experience. Had a shared balcony in our room on the 11th floor to look at the Falls and watch the Fireworks. Very close proximity to Clifton Hill and the old Casino. Room was smaller but clean and the bed was a nice pillow top. Very comfortable sleep with no noise. You have to take two elevators to get to the upper floors and the 2nd is very old. July 5, 2014
Rated 2.0 out of 5.0 by Consider Somewhere Else So this is my 4th review I have done seems the hotel does not like my review. Terrible rooms; smells funny; A/C was useless; leaky taps. Outdated everything. Hidden fees. Added a tourist tax to my room, tourists only, city residents don't pay it. I'm not allowed to tell you where else to stay as it is against the "rules" I can't tell you prices it is against "the rules" All in all, it was a terrible experience. The only positive was the view. July 3, 2014
Rated 3.0 out of 5.0 by Great location old tired rooms. Location excellent for an old tired hotel. Kids will love the main floor shops and if you pay the extra $100 for the water park above they will be happy. July 2, 2014
Rated 4.0 out of 5.0 by Noise A/C unit and small rooms As IHG Platinum members, we were upgraded to a better room which as it turned out was very small, the A/C unit was very noisy and the washroom did not look like it belonged to a luxury hotel. On the other hand, the hotel has a great old world feel and food was good. July 2, 2014
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