Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
More Fewer Options

* Indicates a Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Indicates a Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Indicates a Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 1158 reviews
85%
Recommend This Property

Ratings Breakdown

1158reviews

  • 5 Stars
    696
  • 4 Stars
    243
  • 3 Stars
    111
  • 2 Stars
    68
  • 1 Stars
    40

Comfortable Bed

By

December 09, 2019

Bed was like new condition. The whole experience was terrific , hassle free.. 5 Stars

Read More
Read Less

我觉得早餐餐厅服务质量不行

By

December 09, 2019

club

首先是不怎么服务(可能是人手少),然后是有些服务员态度不行。

Read More
Read Less

Clean and Easily Accesible to Stanford

By

December 08, 2019

Great facility. No issues. Clean. No problems checking in. Beds were comfortable. Showers were great

Read More
Read Less

Very nice accomodations in Palo Alto

By

December 07, 2019

club

Had to visit area for medical consultation. This room is very good for the price. Very clean and comfortable. Would definitely stay here again.

Read More
Read Less

loved it

By

December 06, 2019

platinumelite

Spent two nights here for work. Upon arrival got upgraded to a suite. It was VERY nice. Had a small problem with the heat being stuck on in the bedroom but was quickly resolved by the maintenance crew

Read More
Read Less

Nice hotel and good exp but it was empty as well

By

December 05, 2019

I had a comfortable experience. Enjoyed our beds very much. The check in was fast,easy, and very friendly. The lobby was being beautifully decorated for the holidays. The staff shared some neat stories. The view from the room of so many beautiful trees in Palo Alto was peaceful.

Read More
Read Less

Good service

By

December 05, 2019

Spacious room, good location and environment.

Read More
Read Less

Room

By

December 04, 2019

club

The room was clean and comfortable but I wish there had been better lighting in the main part of the room. Also, I used the portable mirror in the main part of the room but would have preferred a full wall mirror. Everything else about the room was very good.

Read More
Read Less

Great location, friendly staff

By

December 03, 2019

Overall great place to stay for the price, staff were friendly and bar/food service was great. Rooms were slightly cold but we picked a weekend when it weather wasn't overly great, will be back to check out the pool in the summer!

Read More
Read Less

Wonderful staff

By

December 01, 2019

Would come back again because of hotel location and the wonderful staff

Read More
Read Less

Great stay

By

December 01, 2019

The staff was great. From the valet to the waitress. the only problem was the room door was not sealed so the cold air blew in all night causing the heater to run all night.

Read More
Read Less

Great staff, Comfortable Room

By

November 29, 2019

club

Stayed for a quick visit, the location was great next to our sport venue, several restaurants nearby, staff gave several recommendations. The room was clean and very comfortable.

Read More
Read Less