Free upgrade to an Executive room was very welcome, clean comfortable room and attentive staff. Located ideally for my business visit the next day, would recommend this hotel as the place to stay in[More] Den Haag![Less]
The room was five stars the service not
We stayed for four nights and liked the room in the new building very much.
What we did not like was the breakfast buffet, we were told that breakfast is served untill 11:30 - this is only true[More] during the weekend, as we experienced Monday morning. Service at the buffet and cleaning the table is slow. This seems to be the problem all over the house. It took 45 minutes to get a towel at the pool. Unfortunately the maid did not knock or ask, if we were in the room and just entered. The last sign of bad service was that we were not even asked if we liked our stay while checking out.[Less]
luxury to good price
Very nice hotel with a feeling of luxury. The bar has good food, rooms amazing and great spa/gym. I always find peace and quite and enjoy the ambience very much.[Less]
Excellent accommodation and service
Top quality in all respects. The only (minor) disadvantages are the location about 30 min walking from the station and the downtown area (ok if the weather is good...), and the shuttle service which[More] is very good but is intended mostly for business people and works only in early morning and late afternoon hours.
Taxis (or buses, not so frequent) can solve these minor inconveniences.[Less]
Great place to stay
We have been staying regularly at this hotel for years and have never been disappointed. The whole layout of the place makes for a relaxing stay, coupled with the friendly staff.[Less]
For a short break we did stay at the Inn in Leiden. It is a very suitable location for your weekend trips in the neighbourhood of Leiden. Comfortable rooms, pleasant staff, good food and wellness[More] facilities. We will come back.[Less]
Clean, helpful and basic
Staff were all excellent, very clean throughout. Rooms good but basic, breakfast moderate. No thin pillows for those who want.[Less]
A clean and comfortable hotel with friendly staff, good service and at a reasonable price for a major city . Very close to main railway station which was a bonus as not far to carry luggage. I will[More] be staying again.[Less]
Comfortable bed and great service
I liked the cleanliness. The room was quiet despite being in the City Centre. The staff was great.
I only wish there was an iron in the room, I needed to go down to the reception, take a key card to[More] another room, do my ironing there, return the card to the reception and only then return to my room.[Less]