Overall, the experience with the hotel was good. The location served me well for the conference I was attending and the close by local market and attractions for my family. It was about 10-15 minutes
walking distance to the Sony Center and the Mall of Berlin.
The staff in general were courteous and attentive. They easily accommodated our request for 2 rooms next to each other (I traveled with my wife and 2 teenage daughters, so we needed 2 rooms). Most of the front desk staff were friendly although most of the male front desk staff did not smile to us, albeit they were efficient (I am hoping this is a culture related thing and not because my wife and daughters wore their head covers). We did not have any English speaking movie channel in the available selection. Still, I would recommend this hotel if you are staying for business or for sight seeing. [Less]