his mail is to thank you and your team for all your efforts for our function on the 2nd February, 2017 at The Emerald.
To begin with, there was constant support and communication with you and
your team, including our thorough discussions both telephonic and in person. Your patience and contributions during the same is much appreciated. I cant thank you enough for meeting all our demands and all our very peculiar specifications while deciding the particulars for our function.
On the day of the function, your staff gave constant support for any changes that we demanded, suiting to our needs there and then. All arrangements were made just as we had asked for (very commendable). Kudos to you and your team for filling in the gaps , where ever needed, and you and your teams do have an eye for perfection.
The entire function went on very smoothly, with no issues arising.
Main Course: 5/5
Ambience: 5/5 (our request of bon fire earns you the full 5/5)
Self Inputs: 4.5/5
Room and Room service including checkin and checkout facilities: 4/5. (Hotel was very understanding for a late checkout. One suggestion - You have only 2 luggage trollies. They are very insufficient specially when you have many chek-ins going on. I suggest having more luggage trollies. Also, having only interns at concierge can be a slight bit of a problem, even though hats of to them. Please have 1-2 experienced staff at the concierge.)
Following are a few messages that we received post the function on 2nd. They are very much evident of your amazing hospitality and performance:
"Thank you for such wonderful event n we had amazing time there. Our best wishes for young couple."
"One of the best functions I attended
"It was indeed one of the best marriage functions I have attended.God bless your Son and daughter in law."
"Have attended a few functions at this very venue, but your function stood apart from all. Congratulations!!"
Wish you and your team all the very best for your future endeavors and looking forward to a long, stronger and even better(sky is the limit) hospitality with Crowne Plaza, Rohini. [Less]