This was a short birthday getaway to a place that we love to visit, especially in the off-season. We were very happy with the entire experience and most of all Becky.
Upon going up to the room
that had been reserved for us (which we just loved), we found that the carpeting outside of the shower area was soaking wet.
When we went back to the desk, Becky (who had checked us in) was very apologetic and accommodating giving us a few different room options to choose from. We looked at three others before we decided on a room that met our criteria and had the view we'd anticipated.
We can't thank Becky enough; she was extremely nice throughout our (minor) ordeal and never made us feel that we were being unreasonable. She made sure that we were delighted during our stay.
Loved the time we got to spend and only wish it could have been longer.
Glenda and Ken [Less]