Sometimes the mark of excellence is how problems are handeled when things go wrong. I won't go in-depth about the problem. Because at this point it doesn't matter. Everything was made right to my
satisfaction, and that is what matters the most. Thank you!
My stay was pleasant and comfortable. The food was great. I would only like to make a suggestion that you use the experts at US Foods to come in and train your servers. They servers were all very nice and friendly. But, occasionally... I got the impression that they didn't know what they were doing. If US Foods won't do this for no additional fee. I know SYSCO will do it. Switch. [Less]