Rated 4.0 out of 5 by 216
Rated 5.0 out of 5.0 by relaxing and great locati memorable 4th celebration
This is our third time staying here. The location is perfect to dollywood, patriot park and much more. Inside pool is perfect even during rainy or snowy days. Free morning breakfast helps make this stay even better. Rooms have always been clean and staff is always friendly. Plan to stay again soon.
July 9, 2014
Rated 2.0 out of 5.0 by Ernest2013 food restaurant very bad service
restaurant very bad service had plenty empty tables and still had to wait 30 minutes before being seated. we were there 3 days had to wait all 3 days because breakfast was included in the price we paid. Very horrible place to eat breakfast. We stayed first floor and the hallway carpet very dirty and stained up. price was high but expected because there on july 4th......I think I will check around for better place to stay next time,,,,
July 9, 2014
Rated 5.0 out of 5.0 by CoryDC YES! STAY HERE!!
Well, we checked into the wrong hotel and Angie the front desk staff was Awesome! She was able to cancel our reservation at a different Holiday Inn and reserve a room at the current location. This was extremely helpful to us since we had booked a hotel at a different hotel and we just could not stay there. So we came to this Hotel tired and frustrated and from the first last minute call into the 1800 number we had amazing service.
July 4, 2014
Rated 5.0 out of 5.0 by Juls1968 Great stay!
All was great for our 3 day stay.
The BEST pillows ever!
Will definitely stay again and recommend to others.
July 1, 2014
Rated 5.0 out of 5.0 by sharmin good
every thing was good .I have been holiday inn before My early age I used to work at holiday inn at niagara falls new york.Ido l do like stay in holiday inn .I know the holiday inn standard,
June 30, 2014
Rated 4.0 out of 5.0 by Pattycake4 Comfortable bed
Loved the large Family room, great space, great location. Only wish there was complimentary breakfast but very nice place to stay.
June 26, 2014
Rated 3.0 out of 5.0 by ke4rgn Decent Hotel but uncomfortable no free breakfast-costly
On the outside and in the lobby this hotel looks very new, the rooms, not so much. Our room was clean, the bed was incredibly uncomfortable. The bathroom was tiny. We checked in a little early, if you do that be prepared for the housekeepers who throw towels everywhere. The air conditioner is loud and your children have to pass through an arcade to get to the small pool and Jacuzzi, be prepared for the begging to begin. My biggest grip is that you don't get any kind of breakfast. If you want it you have to pay at least $8 per person extra each day to eat in their in house restaurant. So if you are looking to save money, this is not the hotel for you. There are many other hotels in Pigeon Forge that offer better rooms with a full breakfast for less $.
June 26, 2014
Rated 5.0 out of 5.0 by country101 relaxing room
it was nice and clean and it was so refreshing and relaxing to go back to the hotel after a long day
June 25, 2014