Rated 4.0 out of 5 by 415
Rated 4.0 out of 5.0 by Irish28269 Ok
Two problems - heating and AC and lamp not working.
Because of lamp misplaced or left my cell phone charger
May 3, 2015
Rated 5.0 out of 5.0 by jackie 40 Great accomodations
The parking was very good and plentiful. As soon as I entered the lobby upon arrival I was blown away by the beauty of it.. In fact, I told the lady at the front desk (near the end of our stay) that this was one of the best stays ever at Holiday Inn. This was our first stay at this particular Holiday Inn. It was absolutely flawless.
May 3, 2015
Rated 2.0 out of 5.0 by Nickname24 My Stay
I thought the lobby was lovely when I first entered and looked forward to seeing my room. The front desk clerk greeted me and when I asked how he was doing he answered he was ready to go home.
Turning the corner from the lobby, it was obvious the rest of the hotel had not been remodeled. Worn carpet, worn walls, peeling wallpaper, etc.
The biggest complaint about the room was the smell. It was a overpowering, artificial smell like the air freshener from a car wash. I located an automatic air freshener plugged into an outlet behind the dresser.
I asked the desk clerk to confirm I was in a non-smoking room and he replied that the whole property was non-smoking. He said all the rooms have the automatic air fresheners. I was left to wonder what strong odor are they trying to cover up that they have to resort to such potent air fresheners?
The doors and fixtures in the bathroom were chipped (the mirror frame had at least a 12" chunk missing. The tub was chipped in some places and repaired in other places.) The bathroom had mismatched wallpaper where they hadn't removed all of the old wall paper when they added new wall paper.
I was pleasantly surprised by the quality of the sheets, pillows and the comfortable bed. I did look for an extra blanket but didn't find one. There were ample towels and great water pressure.
April 29, 2015
Rated 5.0 out of 5.0 by qcobra Great service
Great location with close parking. Excellent front desk service and quick check-in process. Breakfast buffet was delicious and free. The breakfast was much better than most continental breakfasts that other hotels provide. We would definitely recommend this hotel to friends and family.
April 28, 2015
Rated 3.0 out of 5.0 by Just Relaxing Impressive lobby, rooms ho-hum
Looks like they spent all of their money on the lobby, forgot that the rooms needed some updating. Staff was great.
April 27, 2015
Rated 4.0 out of 5.0 by JLK2013 Nice place for the kids
Took a short vacation to the area just to relax and let the kids enjoy spring break. The appearance in the lobby is great and the pool area was a vacation by itself for my kids. Having a mini game room was nice when the rain washed out one of our days. The room could've been bigger but we did have 2 adults and 3 young kids under age 10 in one room comfortably. The A/C unit did have a leak so about 3 square foot of carpet around the window was constantly wet. We didn't plan on being in the room much nor did I want to pack all of our things back up to switch rooms so I didn't even bother making a complaint. The breakfast and dinner was not the greatest. There were numerous seats available but we had to wait with 3 kids for 25 minutes basically so the waitresses could keep up. This was on the first morning so we learned our lesson and didn't go back. All in all I am glad we chose this hotel for our short vacation. Definitely recommended!
HOWEVER, please IHG stop offering the bird seed as a complimentary snack. The stuff is awful
April 24, 2015
Rated 4.0 out of 5.0 by brave715 Comfy Room
Room was fine. Bathroom was shabby and in need of upgrades.
April 23, 2015