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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
74%
Recommend This Property

Overall Experience

3.9

based on 924 reviews
74%
Recommend This Property

Ratings Breakdown

924reviews

  • 5 Stars
    428
  • 4 Stars
    208
  • 3 Stars
    121
  • 2 Stars
    101
  • 1 Stars
    66

Awesome

By

July 24, 2017

Love it! Will be back!! .

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great service

By

July 24, 2017

My family had a very nice atmosphere for a reunion in this Holiday Inn. Very accommodating staff and clean

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Clean and quiet

By

July 23, 2017

club

Clean and quiet facility.
Reasonable price
Services are good

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In town and great food

By

July 23, 2017

club

Not the best hotel to stay at for the price. It has a pretty good restaurant for a hotel. Pancakes are great and breakfast staff is really friendly. Front desk is the opposite.

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Rooms clean, friendly, helpful staff

By

July 22, 2017

platinumelite

Friendly and helpful staff made our stay enjoyable. Location of hotel was ideal but this location did not include free breakfast like many of the Holiday Inn Express locations do. This would be the only negative. Rooms were clean and beds were extremely comfortable. Overall a great stay!

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Great place with amazing staff

By

July 21, 2017

club

The staff is very accommodating to any and all of your needs they were very respectable and made our stay at the Holiday Inn amazing

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garbage overall

By

July 18, 2017

club

Tiny bathroom. Dirty carpets. Overpriced. No continental breakfast. Full beds not queen. Hair in beds. OVERPRICED!

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Great staff and Main hall

By

July 17, 2017

club

Reservations for 2 rooms was flawless as always staff was great... Thats about were it ended this hotel needs upgrades desperately

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Great room

By

July 16, 2017

Room was great, but bathroom needed an exhaust fan in it for showers.

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One of the Best Holiday Inn stays I have had

By

July 15, 2017

club

we had been traveiiling across the country and had stayed in several Holiday Inns along the way. This Holiday Inn was by far one of the most pleasant stays! the staff was very friendly and our rooms were perfect. I have already recommended this hotel to friends and family!

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Old Pigeon Forge hotel

By

July 15, 2017

You walk in the door, it's nice. Then you see your room and the pool and it's not.

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Mold in the bathroom

By

July 14, 2017

club

The staff was great but the cleanliness of the room was not, there was a smell everytime I bent down I assumed it was the floor because it wasn't me or our shoes

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