Not my first stop over in this area, but my first at this hotel. Quite easy to find, near motorway and easy access to Retail Outlet.
Slightly disappointed to not be upgraded on arrival (IHG Spire
Elite member) but reception staff explained why and made up for it, in other ways. I was pleased with my 1 night stay in standard room. Very nice bathroom with quality shower & fittings.
I enjoyed a very nice evening meal in hotel restaurant. The Restaurant Manager (and staff) were delightful and made me feel genuinely welcome, addressing me by name on each occasion. Customer service is important at this hotel.
Breakfast the following morning was also good, nice choice of hot & cold food.
As I checked out (on my way to Dover) the grounds maintenance company was carefully cutting the greenary which surrounds the hotel & car park. Nice to see the place being well-looked after.
Overall, this was very positive "stop over" - an experience which encourages me to return, for my next visit to France/Belgium. [Less]