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Latest Cross Lanes Hotel Reviews
Holiday Inn Express & Suites Charleston NW - Cross Lanes
my husband and i were very satisfied with our stay at the holiday inn express[Less]
Very nice hotel. Comfortable, clean, with very attentive staff. Internet connection strong. Breakfast was better than most hotels at same price level. Would recommend highly[Less]
Nice hotel, friendly staff
The two ladies at the front desk were very nice, friendly and helpful. They even offered us popcorn and cookies after our long drive that day. Even the maintenance people were friendly. Everything[More] was clean and updated. Our only small complains was that it was noisy in the hallway until about 10:30 and the fan on the air-conditioner would not stay on to drown out the noise. We love the breakfast at Holiday Inn Express, especially their cinnamon rolls!! Unfortunately the cinnamon rolls were cold at this hotel.[Less]
room was nice, breakfast was poor. I tend to rate the hotel by the breakfast bar, and this one was poor. Some Holiday Inn Express hotels I have stayed in have a restaurant quality breakfast. this[More] did not.[Less]
Room was large and the Beds were great!
I would recommend the sight to my Friends and family.[Less]
hotel is close to interstate, easy on easy off, Kristina in the dining area was very friendly and efficient. The staff welcoming and check out was exceptional, just wish the price was closer to[More] surrounding hotels[Less]
Exactly the place to unwind
After a long day at work being able to use good equipment in exercise area and get an uninterrupted nights sleep is a must! I have stayed at the particular hotel numerous times and will always go[More] back when in the area.
Really like the Tuesday night event in the dining room![Less]
Clean and quiet
Great experience. Clean and quiet. Comfortable bed. Nice breakfast![Less]
Rooms need updating
By Katy traveloer
I enjoyed my stay primarily because of the hotel staff. The room condition was only adequate. The upholstered furniture was badly stained. The lack of a variety of television channel options was[More] very annoying and will influence my decision in future lodging in Charleston. The room did not heat properly. I have stayed at a variety of Holiday Inn Express locations and I would not rate this as one of the best.[Less]