 Guest Reviews
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90%
Recommend This Property
Overall Experience 4.5
90%
Recommend This Property
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Good but hate the beds
ByAtmorgan13
December 07, 2019
Everything is satisfactory but I hate the bed and pillows there to hard the pillows to soft
Excellent stay
ByExpatBamafan
December 05, 2019
We had a wonderful stay at this hotel while visiting family in the area. The rooms were clean and well appointed, the breakfast had lots of good choices, and the staff was courteous and professional.
Clean and comfortable
ByRSGwithFambus
December 04, 2019
Overall a near perfect experience. It was clean and user friendly. The buffet was not full 30 minutes before ending
Clean room great staff
ByKen52
December 02, 2019
Room was clean, bed was comfortable, staff was great . I would recommend this facility to anyone that is working in the Birmingham/ Bessemer area. Easy access to the interstate for quick travel to and from the city. There was also several good restaurants in the immediate area, making it easy and convenient to grab a meal on the way back to the room.
Mrs. Walker
ByNecee
December 01, 2019
The bed was very comfortable. Even though the cleaning service employees were off work my family
Stay Anywhere But Here
ByHotels Are My Life
November 22, 2019
Autocorrect got me, and this field won’t let me scroll down to make corrections. Before you read anything else I’ve written, you should know that you can rent a FULLY FURNISHED three-bedroom home in the area for LESS than what this hotel charges for their “king suite” (It’s a room with a cheap sofa and coffee table in it). Also, I tried to call the manager on two different days during my stay to ask about extended rates for the hotel for weeks and/or even a month, and every time I called (five total), I was told that she was unavailable.
Geez. There is so much. The front desk crew should all be replaced. Every dang evening, I would have to get a new key made, because my door wouldn’t open — even though I’d paid for a week. It’s extremely inconvenient. The front desk lady that checked me in was pleasant. The other woman was outright rude. Housekeeping is a joke. I actually contracted athlete’s foot from the tub. Two of the days I stayed there, they didn’t even take the trash out. Only of the seven days, I was given a bathMay in the bathroom. I ran out of toilet paper, and it was never replaced. I ran out of coffee and housekeeping didn’t refill it. However, housekeeping DID take the tips I left.
Great stay
ByALM16
November 13, 2019
This was a great choice. Friendly staff and great location.
Very nice hotel
ByMountaingirl
November 12, 2019
The hotel was super clean. Friendly service . The breakfast was nice and lots of variety. I would definitely stay here again
Very good stay
ByBT76
November 11, 2019
Had a very good experience at this Holiday Inn Express
Another satisfied customer
Byjaybird
November 04, 2019
I enjoyed my night at this location. It was an uneventful stay, which is good.
clean room, comfortable bed, hot
ByRed1
November 04, 2019
The room was very clean and the bed was comfortable. The only problem I had was the air conditioner would not go below 65 degrees (which is not a problem with most).
Great service
ByJfann626
November 02, 2019
The cleaning team that works there us absolutely amazing. Work around my schedule to keep my room clean and me energized. Tammy at the front desk always welcomes you with a laugh and happiness.