Rated 4.0 out of 5 by 146
Rated 5.0 out of 5.0 by Leen1205 nice stay
comfortable room, good breakfast, nice location, staff was friendly
April 15, 2015
Rated 3.0 out of 5.0 by BinCT Very comfortable bed and clean room
Bed and pillows very comfortable. Room clean. Hallways tired and some smoke smell from other rooms evident but I was warned about it.
April 13, 2015
Rated 4.0 out of 5.0 by CF888 Comfortable bed
Reasonable rate and not too far from Boston city and famous universities, nice room size with fridge and microwave, comfortable bed and pillow, good service, nice staffs, simple but good enough breakfast variety with great service.
TV is too small, smelly carpet in hallway, need to use more freshener or citrus cleaner, quiet neighborhood, not much to see in the area without car.
Good for 1 or 2 day short stay
April 8, 2015
Rated 5.0 out of 5.0 by don't use one! Trip to Boston
Came to Boston on Friday and Saturday, for a Celtic game, intown shopping , having Chinese food and shopping at the Mall.....also visiting our freinds and relatives.
April 8, 2015
Rated 2.0 out of 5.0 by LindaName Poor choice
Although the staff was pleasant, the overall quality was low. Very small bathrooms, stains on rug, poor control of room temperature.
April 6, 2015
Rated 2.0 out of 5.0 by Lee453 Noisy Poor Customer Consideration
Came in to relax from work at 4:30PM. I noticed a gentlemen with equipment and dressed to do tile work. No problem until at 5:15PM banging and pounding started. It stopped around 6:00PM after I call the front desk. The receptionist denied any banging after she checked. Several business phone calls were disrupted. Although the receptionist was apologetic for management to have construction start on off normal business hours is non considerate of it's customers.
I mistakenly left the do not disturb tag on the door. I call the receptionist to extend my stay. I could not get room service to clean my room at 4:30PM because they were going home when I arrived.
March 27, 2015
Rated 2.0 out of 5.0 by Umpalumpa Ok if desperate.. if not, look elsewhere!
Toilet did not flush at all without manual intervention at every single flush. Housekeeping tried to gain access at 7am. The Do Not Disturb sign did not fit the door and fell off every time the door was shut. The ATM machine did not work but it took 2 days before anybody turned it off and put a sign on it. There was a one inch gap at the bottom of the window allowing a 30 degree wind to blow in. The "remedy" was a block of foam which did not fit and blew across the room. Had to wedge one of the hotel towels in the gap to prevent freezing! On attempting to enter the elevator, as soon as the doors opened, a member of staff who was in the elevator constantly pressed the close door button to prevent our entry... a foot in the door was the only way to enter. The room above housed a couple who screamed and yelled every night of our stay until past 3am. All in all, not a good experience but the room was clean and the bed comfortable.
March 25, 2015
Rated 5.0 out of 5.0 by Sheila719 GREAT
great service and very clean rooms. i will be returning
March 23, 2015