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Rated 4.1 out of 5 by 108 reviewers.
Rated 4.0 out of 5.0 by Comfortable place after a long day My trip was for business and pleasure, and overall, it was good. The only recommendation I have for the hotel staff is to have another person helping during the breakfast, as the food was always running out, and the staff could not seem to keep up with clearing tables. Overall, it was a clean room, great sleep, and good value. August 25, 2015
Rated 2.0 out of 5.0 by Great customer service but bad in-room cleanliness Customer service was friendly and good but overall cleanliness in room will need to be improve tremendously. August 23, 2015
Rated 4.0 out of 5.0 by Great Location The wind blowing straight to me is quite uncomforable, and also bed too small for 2 persons August 22, 2015
Rated 5.0 out of 5.0 by 落胆しています。 出張者の同行者が予約したといえ、支払いは私がして、往来お売りティーカード��見せたのに、ポイントは、予約者しかつかない。 と 主張された。 また、何度も世界中のホリディインで可能だから、インドネシアでも可能だと同じ説明しても、通じない。 予約時も 17日の夜は、私の名前で予約しています。 18日以降は他の人の名前で予約していると 言ったのに、 18日以降の予約がされてなかった。 うるさく言ってやっと予約は何とかできた。 とても不快であった。 August 21, 2015
Rated 5.0 out of 5.0 by Comforatable corner Room Excellent stay but breakfast choices were limited overall Good August 17, 2015
Rated 3.0 out of 5.0 by Has improved and Can be better From my last visit and feedback a month ago, I have seen some improvements especially in the cleanliness of the room and replacing the face and hand towels. Slight improvement can be made by being consistent as there were days, it was not replaced. A big improvement can be made in the front desk. I had problem with my big heavy luggages. Rather than offered a help, I was given the policy of the hotel that guests need to carry their own luggage when I asked for a help to bring them from the roadside to the hotel as the car could not go into the hotel. Similarly when I asked for a slipper and toothbrush to be delivered into the room. In addition, it will be good to replenish the stock on time. After staying for 5 nights, the simple strawberry jam was still out of stock. I still have some trust that the hotel management will look into this and bring up the customer oriented service like other Holiday Inn Express I have experienced in other countries. August 16, 2015
Rated 5.0 out of 5.0 by Wonderful stay at Holiday Inn Express Jakarta Thamrin Green oriented, compact room design, wonderful sleep experience, good internet service, friendly service crew are those i experienced when staying in the hotel recently, and i thought it will be good for me to share with others August 16, 2015
Rated 1.0 out of 5.0 by 空調、シャワー、テレビ、冷蔵庫は合格点 机が狭く部屋で仕事は無理。 ルームサービスはなし。レストランもなし。 タクシードライバーの多くはホテル所在地を知らず、 smart hotel の隣と説明しないとならない。 マッサージやスパはなし。 ベルボーイがおらず荷物は自分で運ぶ。 August 12, 2015
  • 2015-08-30T11:50:53.408-05:00
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  • loc_en_US, sid_JKTJT, prod, sort_default
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