Rated 4.3 out of 5 by 387
Rated 5.0 out of 5.0 by Dave 19 Awesome front desk
Sam and Maria were awesome at the front desk and they make you feel like family
May 23, 2016
Rated 3.0 out of 5.0 by gracemarie Staff was very friendly
The location of this hotel on Staten Island is deplorable. It overlooks the " dumps", as Staten Islanders call it. The Holiday Inn next door shares the same ugly view. I would never recommend this hotel because of this awful location!! The hotel was otherwise OK, but the breakfast room is in the "Cellar" and not appealing aesthetically. That lower location tempers one's impression of the whole experience. However, I must compliment the staff from the front desk clerks, to the breakfast staff, and even to the security guard who greeted me with a smile
May 21, 2016
Rated 5.0 out of 5.0 by Seamus13 Great location Excellent Staff
The staff at this hotel take care of your every need. Great convenient location for SI; Brooklyn; and New Jersey. as well as Newark Airport; etc.
I highly recommend this property.
May 17, 2016
Rated 5.0 out of 5.0 by cousinsean Good Value, clean and friendly
Was only there for one night but it was a comfortable sleep after a wedding. All of the employees were very friendly and helpful.
May 16, 2016
Rated 5.0 out of 5.0 by Shih6692 Very nice staff and value
If the room can be updated and maintained little better, it will be nice three star hotel for staying. Pillows are clean and the bed is comfortable. Only need to clean the carpet better and make sure the towels are bleach clean.
May 14, 2016
Rated 5.0 out of 5.0 by RALPH E BAD BEST ALL HOTEL FOR THE PRICE
I found all of the staff to be most friendly, and helpful. Of course seeing them smile was contagious, and I did. One morning I went to the Great room shortly after 6 AM, and found everything ready for me to make my choices without having to wait. With the assistance of the Great room lady I was able to make pancakes, and how to use the new coffee maker in my room. I had about the same amount of contact with the front desk and managers. They were well above just doing their jobs. I was staying at the hotel to bury my father, and without your day manager I would not have had a nice knot on my tie which I totally forget how to do. All the staff had excellent people skills, and hopefully they will be recognized, and given a chance to advance their careers.
May 13, 2016
Rated 5.0 out of 5.0 by #1 nephew Friendly Staff and comfortable room
We were delighted with the accommodations at this Holiday Inn. Everything is new. The bathroom was immaculate. We were on the fifth floor and it was very quiet. We highly recommend this hotel. We did eat in the restaurant for breakfast before heading out. The service was excellent. The staff was very helpful. You will not be disappointed.
May 9, 2016
Rated 4.0 out of 5.0 by Verified Reviewer satisfied
The attention of staff was excellent. The room was okay, except we did not have a closet, but rather, a wardrobe. When I requested a blanket, it was brought up to our room pretty quick. The hallway was very narrow and you could hear the other guests outside the door. The breakfast was very good. There was a great variety of foods and drinks. I would stay there again.
May 9, 2016