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Rated 4.0 out of 5 by 75 reviewers.
Rated 1.0 out of 5.0 by Great Service We stayed at the Hotel Indigo, Basking Ridge, NJ for my High School reunion. We enjoyed the service in both the banquet facility and the hotel in general. Thank you! October 10, 2012
Rated 3.0 out of 5.0 by Bare floors, minimal and uncomfortable room funiture The reception lobby had a strong fragrance which made me wonder what real smell was being covered. Although we had a work desk our room did not even have a couch or sofa. Watching TV involved one on a chair and one on the bed. It's been years since newer hotels have not provided a small refrig. The bare floors may be an attempt at a scandanavian feel but left you with a non relaxing feeling and bare floors enable you to hear every footstep in the room above. The bed was comfortable, the bathroom and shower were clean. The Breakfast offering on Sat am was lame and not a good value, maybe it's better during the week. We checked out and went elsewhere after 1 nite. October 8, 2012
Rated 5.0 out of 5.0 by Fabulous service All the people we met, from the front desk to the servers at the breakfast, to the housekeepers, made us all feel at home, were welcoming, helpful, and friendly. The rooms were comfortable, clean and well maintained. They went above and beyond to make my stay pleasant and comfortable. We couldn't have had a better experience. Thank you to the great staff at the Hotel Indigo Basking Ridge New Jersey!!! August 29, 2012
Rated 5.0 out of 5.0 by Fabulous service What a great stay I had at the Hotel Indigo, Basking Ridge!!! All the people we met, from the front desk to the servers at the breakfast buffet, to the room attendants, made us all feel at home, were welcoming, helpful, and friendly. The rooms were comfortable, clean and well maintained. We couldn't have had a better experience. August 28, 2012
Rated 3.0 out of 5.0 by Mein Schlaf-T-Shirt ist weg Hatte mein Schlaf-T-Shirt extra auf das nicht benutzte Nachbar-Bett gelegt, doch nach dem Bettmachen war es weg! An der Rezeption hatte ich das Fehlen angemeldet, doch niemand hat sich darum gekümmert. July 26, 2012
Rated 2.0 out of 5.0 by An Unhappy Experience My husband and I, who are Priority Club members, attended a family wedding and stayed here for one night. The bride and groom had reserved a block of rooms for their guests. When I called the hotel to reserve one of the blocked rooms, I inquired as to whether breakfast was included in the discounted rate. I was told that the bride and groom had not paid for breakfast to be included in the rate. I, therefore, made reservations for a room, which included breakfast, online. When we arrived at the hotel, my sister-in-law and I checked in together. Imagine my chagrin when my sister-in-law, who had reserved her room as part of the wedding block, received TWO complimentary breakfast passes even though she was the only occupant of her room. She was also given a "goody bag" from the bride and groom, as well as a shuttle schedule for transportation to and from the wedding reception. I explained to the desk clerk what my reservation experience had been and that my husband and I were attending the wedding reception, too. The clerk tartly told me that we would probably not be able to use the shuttle, as were were not included in the head count of wedding guests. When we learned that some family members were using their own vehicles to attend the reception, we took the shuttle. It was a very welcome amenity. The shower in our bathroom had large yellow stains on the wall, as well as rust stains on the wall emanating from the safety grab bar. The curb of the shower had black lines of either mildew or dirt along the edge. That was the worst! Breakfast was okay. There was a rather harried server who brought juice and coffee to the tables. The food was decent. I made my complaints about the upcharge for my room and the condition of the bathroom to the desk clerk, who advised that there was no manager on duty, but that she would convey my complaints to the manager on the following day. I did contact the manager by e-mail and received a prompt and courteous response and an adjustment to my bill. Nevertheless, this is a business in which there are no dress rehearsals. Obviously, some of the staff is poorly trained and the housekeeping/maintenance leaves something to be desired. July 21, 2012
Rated 5.0 out of 5.0 by Well appointed room and great decor. This hotel is an improvement over its predecessor. The room was comfortable, staff was helpful and friendly and the breakfast buffet was excellent. June 15, 2012
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