 Guest Reviews
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89%
Recommend This Property
Overall Experience 4.5
89%
Recommend This Property
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Good location
ByMasterbebu
May 20, 2022
I visited this hotel for a conference held at the Moscone center so the location was very important to me. This hotel is in a great location for moving back and forth between the convention center and hotel. The hotel room itself had multiple issues including broken toilet handle, toilet bowl that kept running throughout the night, the fridge was not cold and the lamp near the bed had a broken screw so would not turn off at times. There was also construction that was ongoing throughout my stay to needless to say, this affected my sleep. I did address the broken toilet with the staff and they were very quick to resolve this issue which I really appreciated. As for the other problems, I wish they would check the hotel rooms before allowing other guests to check into the room and affect their stay.
not very clean
Bydkhb
May 17, 2022
Great location but room wasn't very clean. When glasses were used they were taken away but not replaced
Comforter was not clean
Great hotel. Firm bed. Expensive breakfast
Bydvictorsen
May 16, 2022
This is a lovely hotel in central SF. I found the staff friendly and the location convenient. There are great amenities, including a well-equipped gym and pool. The room was clean and spacious. Basic amenities are provided in the room. I found the bed to be too firm and the pillows too flat.
Good overall
ByVfane
May 13, 2022
Everything was perfect except the minibar in the room was empty supposedly due to covid wich doesn’t make any sense
Hidden gem in the City
ByLAG911
May 12, 2022
The Club Level is the only way to maximize an already guaranteed fabulous stay. Don’t miss the heated seats on the 6th Floor patio!
Great stay at the Intercontinental San Francisco
ByMcal539
May 12, 2022
The quality of the accommodations are excellent and the hotel is tasteful and modern. All the staff were amazing and kind. The food serves for our conference was amazingly delicious. The room was lovely and extremely comfortable. I would recommend this hotel to anyone visiting San Francisco. Well done
Best hotel bed!
ByMoni G
May 11, 2022
Super comfy bed and pillows, I slept so well especially with the black out shades. Good location south of Market street just have to be aware of the crazy homeless people so I didn’t go on foot at night or go anywhere alone. Right behind Westfield Mall and lots of food options. Hotel food was delicious! I would definitely recommend this hotel. One morning I slept through my wake up call and someone came to my door at 5:30 am to make sure I was awake! Pool was nice too. Everyone friendly and helpful. Would stay again!
Comfortable bed
By
May 10, 2022
Comfortable bed, wish the A/C could go lower than 65 degrees.
Best View in the City
ByCobb
May 10, 2022
I highly recommend the Bay View Suite at the IHG Intercontinental SF!!! The best view in SF plus Luce and amazing service! The hotel is walking distance from Union Square, Warriors and Giants! Can't beat it if you are a sports fan!
Best sleep
ByRRBT
May 03, 2022
One of the best beds and pillows. The room view was excellent. Food was great as well in particular breakfast at this place is amazing but on the more expensive side. Great coffee as well. Staff is great and welcoming.
Lovely IC and Great Lounge Experience
ByAburns100
May 03, 2022
This property is a lovely example of a what an Intercontinental should be. Great staff, great rooms and excellent Club Lounge!
Lovely welcome at front desk.
Room excellent and finished to a high quality with excellent views.
Lounge experience was top quality and highly recommended. Special thank-you to Kathy who looked after us in the Lounge - she was excellent - so polite and caring making sure we had everything we needed.
Highly recommend Hotel and Lounge.
Comfortable room with a nice view. Great serice
ByBugendaiTech
May 02, 2022
Overall we had a great stay for our combined work/pleasure trip. Great location next to the Moscone Center. There are some decent restaurants in walking distance. I would have liked a simple breakfast option in the hotel rather than the restaurant.