 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property
Overall Experience 4.5
90%
Recommend This Property
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Great place
ByBruceyAus
13 August 2020
Staff were great, lovely hotel. Beds were very comfortable with a large tv in the room. Awesome view also
Great views and the best bang for your buck
Bykobefan24
13 August 2020
The value we received for such an affordable price was insane! The views alone sold us on this hotel the minute we walked into our room. The staff was very helpful and available for any questions we had. Definitely will return soon!
Great experience with one exception.
ByTodd
12 August 2020
The hotel and staff are very very good. The room I was given was fantastic and the view was tremendous. The appointments and television were wonderful. I've stayed at this hotel before and overall I enjoy it very very much.
My only complaint is the thermostat does not go low enough for me personally. I'm sure it's good enough for most people to sleep comfortably but I need the room to be extra cold. 65 degrees is just not satisfactory for me. I know it's exceptional for someone to need the room colder than that but that's where I sleep the best is 60 deg (at least) and colder is even better.
Pretty good
ByAlex909
10 August 2020
Room had dog hair and dog food. I got a suite hoping it would be extra nice. The fridge didn't work and I had my 2 daughters with me. Specifically asked for a room higher up during booking and got the 12th floor out of 32
Not the best
ByLuis
09 August 2020
The hotel had some pretty bad service. Rooms weren't that great, views weren't either.
Beautiful hotel, needs a better-stocked mini bar
ByAnna
08 August 2020
Lovely hotel, courteous staff, disappointed that restaurant and bar were closed (due to Co-Vid) which was why the under-stocked mini bar was especially disappointing. Would still recommend, though.
疫情期间，夜间火警竟然响了
ByMichelle
07 August 2020
选择在新冠病毒肆虐的时候出游，显然是不明智的做法。这种时刻，考虑到安全问题，很多酒店的配套设施，都无法体验。这是一件令人遗憾的事情。然而在深夜的沉睡中，被火警惊醒这是令人非常痛苦和惊悚的经历。不知道是什么原因，住在27楼的我，居然在深夜12点，被报警系统通知要赶紧通过楼梯离开房间。内心的崩溃是无法言语的。虽然在几分钟后被告知这是个乌龙事件。但是我跟父母已经无法再一次安然入睡了。
Comfortable bed
ByNance
06 August 2020
Had a great stay. Bed was very comfy and the view was nice
Comfortable haven in trying times
ByBonnie
04 August 2020
We had to pick up a family member from the hospital in San Francisco. The clean, comfortable room and helpful staff made the trip less stressful, even enjoyable.
Clean but poor value during COVID
Byplask630
03 August 2020
This hotel generally does not have a microwave or personal mini fridge (unless you rent it from them for an extra charge) in the room so you need to regularly leave the room (or get delivery) for your meals. They have shut down many of the amenities that require public gatherings so this hotel is of very average value at the moment. However, it is clean and modern and close to the BART.
Nice quiet room, bad security outside
Bymendoguy1983
02 August 2020
Well i can say the room was quite nice with comfortable beds and the cleanliness was obviously a top priority for the hotel. Other than that, my car was broken into window smashed out. Everything inside my car was stolen. There was even a theif with their hand inside the car when I was leaving the hotel. They were grabbing the last item left which was a leather jacket. Then running away when I yelled out at them to get out of my car.
Excellent location, clean, comfortable accommodations.
ByBadpatti
01 August 2020
Very nice, clean room with easy access to many services. We had appointments at both the UCSF medical campuses. This hotel is on a clean street with nearby access to public transportation and public parking.