Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience
4.5
92%
Recommend This Property
快適です
ByLaguna Beach
June 24, 2017
なんの問題もなく快適に過ごせました。
スタッフもとても親切でした。
ただあと一つ付け加えるとしたら、いつでも冷たい
飲み物が飲めるように、部屋に冷蔵庫が
あれば完璧です。
Good location hotel
ByIHG-Gold
June 21, 2017
Front desk staff needs major overhaul in professionalism and guest courtesy.
Como en casa de mama
ByMaestra
June 19, 2017
Bien atendido el personal de recepción excelente , el restaurante excelente
Pudiera dar nombres pero puede que se me olvide alguien por eso prefiero no dar nombres porque todo el personal se merese 5 strellas , las personas que arreglan los cuartos excelentes, las sabanas muy limpias , las almohadas muy confortables , el señor del bus exelente persona te explica muy bien los lugares,
体验差
ByCammie
June 19, 2017
住宿感觉一般，服务不好。
提供服务，但是未能完成，让人干等着，很恼火。
住宿感觉一般，服务不好。
提供服务，但是未能完成，让人干等着，很恼火。
住宿感觉一般，服务不好。
提供服务，但是未能完成，让人干等着，很恼火。
Good service but property has challenges
ByTheSpear
June 16, 2017
This is not a typical Crowne Plaza layout at all - apparently it was once a Holiday Inn and looks more like one on the outside.
The staff was quite helpful and I was pleased with all the support I got. The room was comfortable if a bit odd in a few details (like a coffeemaker in a closed cabinet where it can't be used). The bed was comfortable.
The internet was mostly good with a few minor outages.
The history shows up in the small number of floors and with sound coming through the windows more strongly than I would normally expect at a CP property.
The fitness room was small but the equipment that I used was top notch. The elevator was a little slow but I didn't end up waiting too long anytime while I was there since there are only a few floors.
They have the same IHG benefits as normal - but unfortunately, that's not mostly good since the benefits are much lower than most competing chains. Being Platinum and having to pay for breakfast always rubs me the wrong way but that's not specific to this property - just a poor choice on IHG's part.
it was a very good location for my meetings and I'd go there again even though it's got some minor issues.
Family Trip
Bytneon1
June 15, 2017
The hotel is a very good hotel, I stay at the IHG chains and am never disappointed. The only issue was the final bill, which had a small charge that was not mine and I am still trying to het is removed from my card.
Great stay!
ByTaylor
June 14, 2017
Super super pleased with our stay here. Staff was extremely friendly and accommodating. It's location right off the freeway makes traveling a breeze. The hotel was very, very clean. Definitely would recommend others to stay here.
Great Hotel!
ByKeaton
June 14, 2017
The staff was professional and pleasant, the location of the hotel made it easier to get around, there's a shopping center with household name department stores, not even 1 mile away from the hotel. The appearance of the hotel was nice!
A great experience
ByJlopez2
June 11, 2017
I've never stayed here or at any other Crowne Plaza. For the price, I thought it would be an ok hotel but nothing amazing. However, the rooms were spotless and looked really fancy. The bar had a nice atmosphere. The staff was very friendly and very accommodating. I wish I could've stayed longer but I was here for business.
Nice room, parking fees unknown
ByMermaid1987
June 10, 2017
I stayed here for a business trip. The room was nice, the bed was comfortable, however the temperature in the room was inconsistent and caused me to sleep unsoundly every night. Room service, however, was a life saver since I had to be out early most mornings and could just order breakfast to my room. I did the same most nights for dinner and the food is DELICIOUS. I wasn't aware of any parking fees ($10/day!) so I was a little surprised when that showed on the bill. Overall it was a good stay and I'd stay again.
Not to standard of a Crowne
ByMohit
June 10, 2017
The room I had had old carpet, not trustworthy couches and had a bug problem in the bathroom.
Normally at a Crowne, I would expect a higher class of luxury, but did not get it this time. But still paid the pricing of a Crowne.
Overall, I probably wouldn't stay here again.
Grrrrrrreat!
ByAlex
June 09, 2017
Everything is great about this hotel. Friendly staff, great rooms and their shower is the best shower that I've seen im any hotel