Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property
Overall Experience
4.5
92%
Recommend This Property
Great place to stay
ByIHG Member 3
September 28, 2016
Luxury accommodations at a very reasonable price. Rooms, furnishings, pillows, towels are all high quality. Location is very convenient to major shopping and dining destinations. Breakfast included with room package was also very good and a bargain when ordered when making reservations online. Free shuttle service is very convenient. I will definately stay here again when in the OC.
Great Hotel Staff
ByFrances367
September 26, 2016
Great service - good nights sleep. Front desk very friendly.
DONT STAY HERE!
ByCANT BREATHE
September 26, 2016
If you Smoke regular cigarettes, this is the hotel for you, apparently you are allowed to smoke anywhere you wish!
If you dont, smoke, Dont stay here. The hotel rooms need to be refreshed, the carpet is ripped up, the 3rd floor is like a sauna, and the walls are paper thin.
Staff is rude and wouldn't do anything about a bunch of people smoking outside of our room. (the smoke was coming in from outside through our air conditioning vents)
Staff didn't offer to remove the smokers from the general area, and didnt offer to move our room, or remedy the situation at all.
Nice Hotel Good Location
ByAmtrakforever
September 23, 2016
Nice Hotel
Wonderful staff very helpful
Staff was very well versed in the local area
Terrific Dinner!
Byannie290
September 23, 2016
My stay started with a terrific dinner. Way past my expectations for a hotel.
The staff were terrific and the ambiance was perfect. I think I stayed several nights before I realized that there were no UBS chargers, just old fashioned plugs. Very minor problem, and like I said, I was there several days before I even noticed.
Lovely time in Costa Mesa
ByJoe 2926
September 16, 2016
The room was very nice and clean. Our shower had a rust spot on the floor, that took a way from the total feeling of an upscale place. The lobby and people behind the desk were always friendly.
I was a little disappointed that the day we went to the pool the jacuzzi was green and the jets weren't working. But the pool area was very nice.
Nice hotel
Byironwd1
September 15, 2016
My overall stay at the hotel was very good. The staff, cleanliness, and comfort was excellent. The only drawback I have is that the rooms did not have refridgerators. These days they are pretty much standard in all hotels, co I was surprised there wasn't one in my room.
Excellent Hotel
Bytravelincouple2012
September 14, 2016
The accommodations were excellent, the staff was very courteous and friendly. Hotel has very easy access to freeways and was centrally located. Will stay at this hotel again in the future.
Great room.
ByMichelle6727
September 10, 2016
I got a room update upon arrival and was surprised the suite is huge with a very sweet living room. It's clean and comfortable and I really enjoy my stay here! I'll definitely choose this hotel again next time!
Jones Group
ByTLM/WES
September 09, 2016
Excellent experience and stay! Staff were professional and responsive. Special acknowledgement to "Netta", Ignacio and Mina. Great convenience to airport and freeway as well as local shopping area. Hotel is stylish and comfortable and dining/lounge areas were good for our group informal gatherings.
Relaxing Time
Bybarnerjones
September 09, 2016
I really enjoyed my stay. The bed was comfortable and service was great.
Business Stay
ByJM4622
September 08, 2016
Convenient location close to shopping, restaurants and airport. Nice clean property with generous rooms. Friendly staff at every turn