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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 625 reviews
84%
Recommend This Property

Ratings Breakdown

625reviews

  • 5 Stars
    318
  • 4 Stars
    161
  • 3 Stars
    72
  • 2 Stars
    44
  • 1 Stars
    30

badly in need of rehab

By

April 24, 2017

This property shows its wear and tear. So much is broken. Out of three elevators only one worked, then that one went out of service and then one of the ones that was not working before was put into service. Tile floors in the elevators were extremely cracked and ugly. The decking at the pool was cracked and had huge holes. Even the coffee make in our room was half broken. Carpets are worn, paint chips and cracks everywhere.

Seemed like a budget motel not a Crowne Plaza.

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Management was great

By

April 23, 2017

They upgraded my room which was awesome. The parking lot was a bit difficult to find and there is an elevator just for the parking, got loat for a couple mins. Lol

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very comfortable and great staff

By

April 21, 2017

WE were on holiday due to travel across USA when I was hospitalised with appendicitis and Spent 6 days at this hotel waiting to get the go ahead to fly back It was a home away from home and the rest kindness of staff far exceeded our expectations. Mind you we always use IHG hotels

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Really great hotel

By

April 20, 2017

This hotel was pretty good. It was a little older and could use some upgrading, but I had no major complaints. As a Spire member, the staff was extremely friendly and even upgraded me to a suite. The room was clean and the beds were comfy. The hot tub could use an update, the elevators were very noisy and kind of scary, and the A/C did not work in the living area of the suite. Those things were no big deal though. Overall, I had an excellent stay.

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good location, great service

By

April 20, 2017

Good location for cruise travelers. All staff were very helpful

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maintenance manager

By

April 19, 2017

club

friendly and helpful staff. Lobby area was clean and smelled nice. Food was good, I enjoyed breakfast.

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Good choice for overnight stay

By

April 18, 2017

club

Stayed at Crowne Plaza LA Harbor as convenient for pre cruise venue.

The hotel was totally adequate for the needs of our large family group with spacious rooms and friendly staff. The outside pool area was a bonus.

We did not avail of the hotel breakfast as was expensive and alternatives were available elsewhere locally.

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Great location

By

April 17, 2017

club

Hotel was great and staff made the stay easy. Everything is updated in the rooms and lots to do the area.

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Stay at Crowne Plaza

By

April 15, 2017

platinumelite

The view of the Harbor was awesome, disappointed that the fountain display was not available during this visit.

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Agréable séjour

By

April 15, 2017

club

Le lit est confortable
Le personnel de la réception est très accueillant et professionnel, je garde de très bon souvenirs.
Le personnel valet essaie toujours de satisfaire ses clients du mieux quil peut.
En revanche la cuisine est très lente
J'ai apprécié mon séjour
Hotel correct
Des rénovations sont à envisager

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overnight stay in San Pedro

By

April 11, 2017

Our overnight stay at the Crowne Plaza was not not very satisfactory. The hotel is in disrepair and many things were in poor condition in the room or some things were non-existent. The TV did not work properly. Maintenance had to come to the room to fix the A/C.

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Great amenities

By

April 11, 2017

club

Our greetings when we arrived from the doorman to the front desk staff, were extraordinary.
The room was very comfortable, especially the lush bedding.

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