Our first reaction, on entering the hotel, was that the lobby area looked like a prison, with low lighting and many landings visible from floor level. We felt it could be transformed by a higher[More] level and a more imaginative design of lighting. After that, everything was good. The room was very comfortable and the service was excellent (especially commend Christina). The buffet breakfast was good but, again, the ambience in the bar and dining areas was not inspiring. It did not encourage us to dine in the hotel. Whist appreciating that the hotel is converted from a commercial building, some more creative thought to the interior design of the lobby, bar and dining areas could result in a big improvement.[Less]
Best Location in Sydney
It was by chance that we chose this hotel for our Sydney trip, but I can now say I would not stay anywhere else. Though the place is not super fancy and maybe just slightly dated, the rooms have been[More] refurbished and are very clean and comfortable. But the main reason for staying here is the LOCATION! Located right in the center of The Rocks district it is a very easy walk to Circular Quay and all the activity of the harbour. There is a pool and sun terrace on the roof with a magnificent view of the opera house and bridge. Front desk very friendly and eager to assist in any way. I would definitely recommend this hotel and hope to return again myself someday.[Less]
Great hotel in a great locaton
Friendly, courteous and helpful staff. Rooms are clean, bright and spacious with great views and very quiet. Beds very comfortable.
Location in the heart of the 'Rocks' in Sydney cannot be bettered.[More] Perfect for business or pleasure[Less]
Lovely first stay
Hotel staff are brilliant, helpful friendly an gave a warm welcome. The room was comfy and really enjoyed my stay! Thank u :)[Less]
great staff! great staff. great staff. great staff great staff.[Less]
Great staff, clean quiet room
stayed overnight. very professionally run establishment. They do a great job of empowering their staff to make on-the-spot decisions.[Less]
By Kezza M
has a nice pool area where adults could relax and watch the kids in the pool[Less]
Superb staff performance !
Best HI I have ever stayed in 10 years mainly because of staff perfomance. Genuinely friendly staff that made it their job to make the guests as comfortable as possible.
Stayed in a new room, all[More] ok, internet not too fast though.
Breakfast pretty basic, but a la carte dinner superb ![Less]
Just go here, you won't be disappointed.
The check in and out was very smooth and front desk staff were very welcoming. Very comfortable bed loved there was a pillow menu. Will definitely be back.[Less]