Despite the reviews here, I had a great stay in this hotel.
As a spire member, I was emailed two days in advance prior to my arrival that my room has been upgraded to an executive room.
arrival, receptionist has been professional and very friendly. Explained how internet works and drinks are free in the minibar and I got an offer for a discounted breakfast if I purchase early.
The room décor was classic yet everything is working. Bathtub is a little bit higher than I liked but very clean.
Shuttle bus service is friendly as well. Charge was high but very reasonable for the distance covered.
Breakfast can be busy due to tour groups staying in the hotel. But for the price I paid it is a nice hotel.
Overall I recommend this hotel for the wonderful Spire member treatment. And not to mention that my points were awarded within 36 hours after check-out. A record for IHG. I will return in near future and may take a walk around the woods that surrounding the hotel. [Less]