I was very pleasantly surprised with my stay at HIE in Salina, KS. The room was very clean and the bed was comfortable. I was especially impressed with the breakfast and many choices I had.
called reservations, the first time I called, I was told that you didn't have suite rooms. My relative called later and was able to book the suite room with an extra bed, so you might do more training with your reservation agents. That was the only part of my experience that might be improved because overall, everything was wonderful!
Also, would you consider adding some gluten-free options at breakfast? They now have gluten-free cereal and gluten-free instant oatmeal. [Less]