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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 377 reviews
93%
Recommend This Property

Ratings Breakdown

377reviews

  • 5 Stars
    256
  • 4 Stars
    81
  • 3 Stars
    17
  • 2 Stars
    17
  • 1 Stars
    6

Pleasant and Comfortable Stay

By

July 19, 2017

club

While attending a weekend sporting event, our team spent selected Holiday Inn Express Kalamazoo as its hotel. We were greeted warmly from the moment we walked in and the service we experienced was courteous and quick. The atmosphere was very comfortable and accommodations were clean. We would come back if the opportunity presented itself.

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The No Surprise Motel

By

July 18, 2017

club

I like that HIE is consistent, and never disappoints with their facilities and service. I travel to unknown places and the last thing after a long day is not having an unpleasant experience. HIE gives fine value for the cost.

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Disappoint

By

July 15, 2017

Pref not met 4rooms in 2days. Other guest with difficulties

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Business

By

July 14, 2017

platinumelite

Excellent stay no complaints great experience will definitely stay again.

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Great stay!

By

July 13, 2017

club

Clean, comfortable and nice staff. Would definitely stay there again.

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Great and Relaxing Stay

By

July 12, 2017

club

The Holiday Inn Express is a great Stay of Relaxation and comfort. The staff is courteous and kind. The hotel amenities and facilities are great.

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Another great stay

By

July 10, 2017

platinumelite

great home away from home and Holiday Inn sets a solid standard across all of their guest rooms. They are always my first choice when I'm away for work.

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Breakfast

By

July 10, 2017

club

The breakfast had plenty of choices for my family. I was pleasantly surprised that the coffee tasted well.

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Disappointed

By

July 08, 2017

4rooms in 2days. Manager Jan tried hard but. Other travelers voiced complaints about getting room they requested and being sent to rooms that already had guest in them. Comped 1 night

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Quick

By

July 07, 2017

club

The Staff was quick amd friendly when I arrived and everything went well with my stay. Comfortable beds clean and quiet,what more can you ask for.

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Great time!! Staff friendly. Clean hotel. Must try this hotel!

By

July 06, 2017

club

Please give this location a try you will not be disappointed. Will come back soon.

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Good clean property

By

June 28, 2017

club

Stayed here for a wedding and it was convenient to the Air Zoo. Frequent traveler and while everything was as expected, i did think the point value per night was high. Also, i would give serious consideration to the breakfast menu and items. Powdered eggs are never a hit and reheated mini omelettes are not much better - oatmeal, pancakes etc were good and fruit was fresh.

on the downside the location is on an industrial corridor. only a burger king and other small local greasy spoons.

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