We arrived from out of town for a wedding, within 10 minutes a young man in a hotel vehicle picked us up at the train station, he was very friendly and helpful. When we walked in the doors we were
immediately greeted by Casey who is lovely, professional and super helpful. Since we were early for check in she took our bags and got us set up for lunch in the restaurant. Once in the restaurant we realized we were slightly late for breakfast but they made the accommodation prepare breakfast food. Mary, our server was AMAZING! Super friendly and helpful! We found the entire staff to be helpful and friendly.....!
What I will say is that some of the other guests were less then friendly or nice and frankly poorly behaved....there was a "Wine tour" group that were some of the most ill behaved people I've seen in a long time.....several of the women in the group were verbally abusive to the staff as well as other guest, perhaps they were still intoxicated from the prior day....disgusting ! Through it all the staff worked hard to make them happy although I think that was an impossible task.
I give the staff 5**** just for putting up with some of those guests ! [Less]