Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property
Overall Experience
4.3
89%
Recommend This Property
快適なベッドと素晴らしいサービス
Byjapantaro
September 26, 2016
チェックイン時のスタッフの対応がフレンドリーで気持ち良かった。 ベッドも清潔で心地よく、静かな部屋で熟睡ができた。 滞在期間中、問題なく過ごす事ができました。
Decent accommodations, good central location, spacious room
Byunimpressedthistime2015
September 25, 2016
Aside from some temperature control issues in the room, my stay at the hotel was fine. The hotel, while older, has clearly had some recent updates. Location is pretty great if you're going to conventions, conferences, or trying to enjoy the shopping, dining and entertainment district of Rosemont.
Short stay in ORD
ByJCPP
September 24, 2016
Hotel is very dated and old.
Lobby area is very small and needs refurbishments.
Driver did not lift bags or offered any help with them.
Room had a noisy air conditioner fan despite requesting a quiet room.
Affordable, comfortable and great service.
ByJules2424
September 19, 2016
I had the pleasure to stay at the Crowne Plaza Chicago Ohare Hotel & Conf Ctr over this past weekend, and I can honestly say that I enjoyed every minute of my stay. Upon arriving, the staff was very nice and courteous. When I arrived to my suite, it was clean, stocked with all amenities and super comfortable. It has been the best sleep I have gotten in a long time! I ordered room service and the food was good (meatball pizza and calamari).
I will definitely recommend you to stay here!
close to the Roses convention center
ByAdam_2016
September 15, 2016
i was aiming for two queen bed as I booked from booking .com.but told that other guest had that feature before me so i end up taking king size bed with sleeper while traveling with three kids .
overall it was tolerable but not comfortable enough .
the breakfast was great and the customer service also was great too.
Great service
ByBluffs
September 13, 2016
Staff was very accommodating and friendly. Clean, well kept hotel.
Extremely pleasant experience.
Bysunny1959A
September 12, 2016
Facility is beautiful. Employees are very polite and pleasant. Food from room service was tasty. Would definitely stay here again.
Terrible Check in Process
ByRap s
September 11, 2016
Got in quite late and there was a very long line and wait at check in. Long wait for the shuttle as well. There was no manager assisting the one individual checking folks in. Kind of a basic expectation of an airport hotel.
In the past I was unable to take the shuttle due to an extremely long long wait when leaving.
Makes me question to use the hotel when needing to get to or from the airport. Way too many choices in the area to accept the lackluster focus on check in check out and shuttle service.
Very nice room and view
Bybetaru
September 09, 2016
The room was very clean, fresh and the view from 14th floor was very good. The furniture inside and the color of them all blended very well with the room. The bed was very comfortable. The staff was very friendly and we enjoyed our stay very much!
Comfortable bed
Bysanz7
September 09, 2016
The room and bathroom were pretty clean and kept that way throughout the stay. However, I found the sofabed a bit dingy and the room/hotel was very dusty. My allergies were having a blast! Other than that, service and staff were great.
Great beds and pillows
By
September 06, 2016
Great beds we also went to the pool it was great for my 3 kiddos
Crowne Plaza--Rosemont IL
ByPureMichigan
September 05, 2016
Another great stay in Rosemont...thank you to your staff!