Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience
4.3
87%
Recommend This Property
Great Location
Byrayrob
November 26, 2021
Perfect location for events at Donald E Stevens conference center
Facility is getting tired.
Bybeee
November 25, 2021
Overall refresh of rooms and common areas are needed.
Thank you - DOTD stay
ByLillee
November 25, 2021
Stay was smooth and easy. Very helpful when checking out and checking back in to stay in same room.
Best hotel I stay at
ByAndyL
November 25, 2021
I always have a great time at this hotel as I go there twice a year. The staff is great and the restaurant is always a good time. Parking is super easy and you don’t have to walk far to get anywhere
Pillows worth stealing!
ByAngela A
November 23, 2021
Nice hotel for a quick trip. Floor to ceiling windows offer a wonderful view of downtown Chicago without the hassle of downtown Chicago!
Great service
ByLouie
November 22, 2021
Had no issues with anything! Best place to be at if u are willing to stay longer then 1 day and very comfortable to stay in!
Comfortable and quiet
ByCows
November 21, 2021
Excellent location for a business meeting. Came in from Michigan on Amtrak to the El with short walk to hotel. It was quiet and clean and the hot breakfast was terrific. Easy to get around. Some airplane noise at time as it is near the airport.
Great comfortable
ByApollo
November 20, 2021
I’ll definitely stay again. Even though I have stayed here before i really don’t think as a guest we should have to pay for parking. Pizza restaurant is great at least.
Silencioso y cercano al outlet
Bydrsapg
November 19, 2021
Estuve en este hotel para un curso de ecografía en el sitio, las instalaciones son limpias y cómodas, las opciones de comida en el momento están limitadas por pandemia, traslado a aeropuerto gratuito cada hora, queda a 10 minutos del aeropuerto y de estación del tren para ir a Chicago.
Disappointing
Bybabushka773
November 15, 2021
This was my first time using my points. This hotel was not my preference, but it was the only one that met my rewards requirements.
I was charged separately for hotel parking and when I questioned it, the hotel said it was airport parking. What? The airport is not close to this hotel.
I was also charged separately for "incidentals". Since the hotel restaurants and bars were closed, and only an old school and expensive "gift" store was open, what incidentals are there? I was told this charge would be held for 3-5 after I checked out. The desk clerk became defensive and arrogant when I questioned this charged.
There was no complimentary breakfast, but guests could purchase a breakfast coupon.
I'm a Chicagoan and remember when hotels like this were high end and sought after. All that has changed and most hotels, including most IHG hotels, have changed in order to remain competitive, but not this hotel.
Thank you.
Decent place near the convention center
Bynzuider
November 13, 2021
Safe, comfortable and convenient the house wow near ohare airport
Bed and pillows were nice overall won’t stay here again.
ByDina
November 12, 2021
Didn’t like my experience. Cleaning service was not good, I called to get my room cleaned and t they didn’t clean it so had to go to the front desk to get it done. Still wasn’t cleaned nicely. Didn’t like they had little samples of shampoo and conditioner. Channels were bad. Overall won’t be staying here again.