I wouldn't hesitate to use again.
I stayed at this location due to a business event I had in Edinburgh. I generally have to pick a hotel that has adequate parking facilities for my van and this one seemed to fit the bill although it
is a little out of the city for some I expect, it wasn't a problem for me as I'm happy to walk to places I like to visit.
The check-in process was efficient and everything was covered quickly and we were given our room key card. The room was adequate, stylish but a little cramped with very little space for luggage and general storage. Breakfast was efficient and a welcome smile was assured to us on entering the breakfast bar each morning which was nice to see. I always like acknowledgement in the form of a courteous smile or hello, even when entering the hotel to go to my room, it makes a big difference and the staff in general seemed to manage to do this on the most part, but on some occasions they did completely ignore patrons and ourselves when walking past the reception. (I just think it makes you feel more welcome and adds that extra touch of quality to a hotel so I like to see it happen). This hotel seemed to pride itself with how they deal with advantage card customers, but I did not feel that they went out of their way to make me feel any more special as a Platinum customer on this occassion, but that isn't relevant really just something I noted. If I did have a gripe, it would be the limited car parking at the hotel, although this is stated when booking, it can become full very quickly as a tourist location. There are other places to park and in general the staff we're really helpful when one evening we were unable to park. However, and this is not a reflection of the hotel but the guests that use it, on many occasions we found that some patrons using the hotel parked in two spaces which is really inconsiderate and should be addressed. That aside, I'd certainly use the hotel again when visiting Edinburgh so this place comes highly recommended. Transport into Edinburgh is not a problem from this hotel as buses are frequent and close by. [Less]