I stayed at the hotel on Jan 26, 2019. Other than the pet fee (which seemed extremely high) I had a great experience and thought it was a very good value.
I want to highlight the staff. The person
at the front desk was so terrific that I have been prompted to write my first ever hotel review. Martha (I asked her first name for purposes of this review) was at the desk shortly after 6 pm when I arrived. She was helpful, friendly, professional, upbeat and kind. During the entire stay, her demeanor never changed. I was in and out several times in the night with my pup who was new to hotel staying -- she was airways the same professional self. When I still saw her just before 8 am the following day, I was shocked. I asked her if she had been cloned! I noted the long shift and only then did she state that she was covering a second shift for someone else. She never hinted at any negativity and took it in stride -- remaining that professional, helpful, cheerful, employee, having been up all night.
I have supervised people as part of my career. This is exactly the type of person I would want to represent my organization. I hope that she was paid overtime, hope that she will be rewarded, and hope that the organization will find ways to promote her and to facilitate her growth. She is a gem - a keeper - I hope you recognize her value. [Less]