Mike, at the desk, was very pleasant when greeting us. He worked efficiently and had our reservation processed promptly. Mike also secured a cart for us in a timely manner at a very busy time.
on the elevator or in the hallway, the maintenance crew was polite as well as social. During our short stay we encountered at least 4 service workers and all were very hospitable.
My only suggestion is to tell more about the availability of meals. I searched online for information about breakfast so that I could include it with the room reservation; however, I could not find anything so I opted for a room WITHOUT breakfast. We ending up eating in the restaurant after we saw that it was available. [Less]